2011 Annual Report

President's Report 
Vice President's Report 
Secretary/Treasurer's Report 
CEO's Report   

Department Reports  

Bookmart | Career Services   
Certification | Club Management Institute  
Corporate Relations | Industry Affairs    
Information Technology  Membership Operations   
Premier Club Services Research & Development 
Risk Management | World Conference & Club Business Expo

Independent Auditors Report (.pdf)  |  2010 Annual Report   

 

2011 Kevin Carroll, CCM, CCE - 120It has been a tremendous honor to serve as your President over the past year. Our Association has made strides in many areas this year from online professional development to membership and risk management. These are just a few of the highlights of the year.  

Our year began with our 84rd World Conference and the Club Business Expo in Orlando, FL. The great destination drew close to record numbers to the event and attendees were treated to amazingly warm weather. Members raved about the new format which provided the same educational, networking and social opportunities in a condensed schedule. Featuring new speakers and expert presenters on the latest topics as well as highly participatory round-table sessions, club management professionals attended more than 24 hours of professional development. Attendees were inspired and enlightened by CMAA’s acclaimed general speaker sessions, Dan Clark and Jim Kane.  more...