students enrolled in Hospitality and Tourism Programs often seek
internship opportunities in order to gain valuable work and educational
experiences at private clubs during their summers or school breaks.
These internships vary from very basic staff line roles to more advanced
leadership or even manager-in-training (MIT) positions.
Private clubs across the country have
different ways of running their internships and MIT programs to suit
their own particular establishments’ needs. Whether it is food and
beverage-focused, rotational, entry-level or management, these programs
have one common goal: to enhance classroom experiential learning
outcomes with real world hospitality business experience. However, one
of the biggest fears among students is whether these internships are
actually opportunities for growth in experience and knowledge or are
more of just a “summer job.”
Being aware of students’ points of views
and their ideal internships and MIT experiences, managers can strengthen
their programs not only to benefit the students but, most importantly,
to also enhance the overall individual experience of the students, but
to also enhance the experiences of the clubs’ members and guests.
Therefore, to help club managers understand the perspective of students
looking for internship experiences, University of Massachusetts
Hospitality and Tourism Management Professor and Faculty Advisor, Rod
Warnick, Ph. D. and students from the UMass CMAA Student Chapter asked
118 students from 22 universities attending the 2015 CMAA National
Student Educational Conference in Boston for their opinions and
recommendations to club managers about internship experiences. The
primary purpose of this program was to obtain recommendations to enhance
the internship and training programs for both the students and the club
management staff and club members. These recommendations come from
multiple university student perspectives and are meant to enhance the
programming and planning of an internship or MIT experience.
Here are the other five recommendations from the top ten list mentioned in the previous article. Read more...