Robert
C. Proctor, Indian Hills Country Club
The WOW program started as the opportunity for a WOW Moment to be recognized by the employee's peers, management and members alike. And, in doing so has encouraged the performance of WOW moment.
The WOW program started as the opportunity for a WOW Moment to be recognized by the employee's peers, management and members alike. And, in doing so has encouraged the performance of WOW moment.
Gregory
Webb, CCM, The Kansas City Country Club
We encouraged our kitchen staff to join into pairs and make gingerbread houses for the holidays. Each employee understood that the houses would be on display throughout the clubhouse for the holiday season. Each team did their work in secret, which made it sor of like a contest - a little friendly competition. particpants received a certificate for dinner out of their efforts. The housese were displayed and the employees' names were indicated on an accompanying card. Each team took great price in the final project. There was a great sense of teamwork in the kitchen. The employees received praise from other employees and members.
We encouraged our kitchen staff to join into pairs and make gingerbread houses for the holidays. Each employee understood that the houses would be on display throughout the clubhouse for the holiday season. Each team did their work in secret, which made it sor of like a contest - a little friendly competition. particpants received a certificate for dinner out of their efforts. The housese were displayed and the employees' names were indicated on an accompanying card. Each team took great price in the final project. There was a great sense of teamwork in the kitchen. The employees received praise from other employees and members.
Contents
© the Club Managers Association of America (CMAA), 2002. All rights
reserved. While every effort was made to ensure the accuracy of URL links,
CMAA is not responsible for errors or omissions. CMAA is not responsible
for the content of linked sites. Please see our Legal
Notice and Disclaimer