Name:  Randy Ruder, CCM

Club:  Beach Point Club

Description:  A detailed check off of opening and closing procedures was developed to assist the multiple personnel responsible for locking the building up different nights of the week.  Consistency can be a challenge when dealing with lock up procedures, which is why this has worked so well in writing and available for reference.

Implementation:  The information is available to all personnel responsible for lock up procedures and ensures uniformity and regularity in locking up, which protects the club and its property.

Name:  Wayne Hall, CCM

Club:  Farmington Country Club

Description:  Farmington’s House Maintenance department uses Microsoft Outlook reminders to ensure proper maintenance of fire extinguishers, refrigerators, emergency lights, HVAC system, and other recurring tasks.  By using this feature, paper record keeping has been eliminated.

Implementation:  Scheduled maintenance tasks automatically pop up when staff login to the email software.  Completed tasks are stored and new tasks are automatically scheduled.  Proper maintenance of club infrastructure reduced downtime and reduces total cost of operation.  The Club is kept safe and in proper condition so members and guests will not notice a thing.

Name:  Ted Bartlett

Club:  Hermitage Country Club

Description:  By receiving Board Approval, our assets within the clubhouse can now be protected.  Our failing roof has allowed considerable internal damage and now plans are moving forward for a new for installation.

Implementation:  Due to the thorough presentation to members of the Board, with the emphasis of the urgent need, a once denied consideration is not approved!

Name:  Eben Molloy, CCM

Club:  Farmington Country Club

Description:  Farmington’s House Maintenance Department created a light bulb directory to reduce time involved in the simple task of changing a blown light bulb.  Farmington’s Clubhouse is approximately 100,000 square feet and has hundreds of different light fixtures.  The directory includes pictures and descriptions of all of the light bulbs with its assigned number.

Implementation:  When a bulb needs replacement, non-maintenance staff provides the corresponding umber in their work order.  Once the order is received, House Maintenance is prepared to replace the correct type of bulb.  The light bulb directory allows for faster response to and saves labor hours, thus lowering overall maintenance costs to members.  The directory also ensures that the members’ Club is well maintained.

Name:  Tom Osborne

Club:  The Country Club of Virginia

Description:  Trash Be Gone – We built a counter to enclose the trash can beside the beverage area.  This is more aesthetically pleasing and prevents splashing or spills on the floor.  When the trash is full, it can be removed through the cabinet door.