Club Management Competency Areas for the Certified Club Manager

I.
 Private Club Management
 
  • Types of Private Clubs
  • Membership Types
  • Bylaws
  • Policy Formulation
  • Board Relations
  • Chief Operating Officer Concept
  • Committees
  • Career Development
  • Club Job Description
II.

Food and Beverage
 
  • Sanitation
  • Menu Development
  • Nutrition
  • Pricing Concepts
  • Food and Beverage Trends
  • Ordering/Receiving/Inventory
  • Quality Service
  • Creativity in Theme Functions
  • Design and Equipment
  • Food and Beverage Personnel
  • Wine List Development.
III.
 Accounting and Financial Management in the Private Club
 
  • Accounting and Finance Principles
  • Uniform System of Accounts
  • Financial Analysis
  • Budgeting
  • Cash Flow Forecasting
  • Compensation and Benefit Administration
  • Financing Capital projects
  • Audits
  • Internal Revenue Service
  • Computers
  • Business Office Organization
  • Long Range Financial Planning
IV.
 Human and Professional Resources
 
  • Employee Relations
  • Management Styles
  • Organizational Development
  • Balancing Job and Family Responsibilities
  • Time Management
  • Stress Management
  • Labor Issues
  • Leadership vs. Management
V.
Building and Facilities Management
 
  • Preventative Maintenance
  • Insurance and Risk Management
  • Clubhouse Remodeling and Renovation
  • Contractors
  • Energy and Water Resource Management
  • Housekeeping
  • Security; Laundry
  • Lodging Operations
VI.
 External and Governmental Influences
 
  • Legislative Influences
  • Regulatory Agencies
  • Economic Theory
  • Labor Law
  • Privacy
  • Club Law
  • Liquor Liability
  • Internal Revenue Service
VII.
 Management
 
  • Communications Skills
  • Professional Image and Dress
  • Effective Negotiation
  • Member Contact Skills
VIII.
 Marketing
 
  • Marketing through in-house Publications
  • Working with the Media
  • Marketing Strategies in a Private Club Environment
IX.
 Golf/Sports and Recreation
 
  • Golf Operations Management
  • Golf Course Management
  • Tennis Operations
  • Swimming Pool Management
  • Yacht Facilities Management
  • Fitness Center Management
  • Other Recreational Activities

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