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The
Club Manager’s Guide to Developing a Club Internship Program
An intern is a student or recent graduate who works as an apprentice
or trainee to gain practical experience in an occupation. Most
hospitality and recreational sports-related schools and university
programs require students to complete internships (often referred
to as externships or co-operative programs) as part of their
graduation requirements. This practical experience helps students
better grasp classroom theories.
The goal of a quality internship should be to provide a valuable
education and hands-on background through a supervised work
experience. As a club manager, it is your responsibility to
provide not only work experience but also an education during
your intern’s tenure with your club. The purpose of this
publication is to assist you in designing an internship program
that will benefit you, your club and, most importantly, the
intern.
CMAA would like to acknowledge CMAA members Paula L. Frechette,
CCM, and Nicholas J. Smith, CCM, for their assistance in developing
“The Club Manager’s Guide to Developing a Club
Internship Program.”
Starting an Internship Program
When designing a new internship program for your club, you must
follow five initial steps to make your program successful:
• Step #1 Gain commitment
from the club and its management staff.
• Step #2 Determine
the type of program that best suits your club.
• Step #3 Determine
your recruiting methods.
• Step #4 Develop
relationships with students and schools and follow up with them.
• Step #5 Implement
program evaluation and improvement/enhancement procedures.
Contents
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