CMAA’s Code of Ethics was developed to serve as a guideline of best practices for the professional conduct of CMAA members. Adherence to this code is not mandated as a condition of continuing membership in CMAA.
We believe the management of clubs is an honorable calling. It shall be incumbent upon club managers to be knowledgeable in the application of sound principles in the management of clubs, with ample opportunity to keep abreast of current practices and procedures. We are convinced that the Club Managers Association of America best represents these interests, and as members thereof, subscribe to the following CODE OF ETHICS.
We will uphold the best traditions of club management through adherence to sound business principles. By our behavior and demeanor, we shall set an example for our employees and will assist our club officers to secure the utmost in efficient and successful club operations.
We will consistently promote the recognition and esteem of club management as a profession and conduct our personal and business affairs in a manner to reflect capability and integrity. We will always honor our contractual employment obligations.
We shall promote community and civic affairs by maintaining good relations with the public sector to the extent possible within the limits of our club's demands.
We will strive to advance our knowledge and abilities as club managers, and willingly share with other Association members the lessons of our experience and knowledge gained by supporting and participating in our local chapter and the National Association's educational meetings and seminars.
We will not permit ourselves to be subsidized or compromised by any interest doing business with our clubs.
We will refrain from initiating, directly or through an agent, any communications with a director, member or employee of another club regarding its affairs without the prior knowledge of the manager thereof, if it has a manager.We will advise the National Headquarters, whenever possible, regarding managerial openings at clubs that come to our attention. We will do all within our power to assist our fellow club managers in pursuit of their professional goals.
We shall not be deterred from compliance with the law, as it applies to our clubs. We shall provide our club officers and trustees with specifics of Federal, State and Local laws, statutes and regulations, to avoid punitive action and costly litigation.
We deem it our duty to report to local or national officers any willful violations of the CMAA CODE OF ETHICS.
All efforts should be made to deal with ethics violations on a local level before bringing them to the national level. The following should serve as basic guidelines.
Any individual with whom another member or chapter has a dispute should be advised of the ethics violation in writing, over the local chapter president's signature, and given a reasonable period in which to resolve the situation.
Should the issue not be resolved in a reasonable timeframe, a letter should be sent by the local chapter president, to the CMAA Executive Vice President, indicating the violation and what actions the local chapter has taken to resolve the dispute.
Following the Executive Vice President's review, and depending upon the nature of the violation, this issue may be referred to the CMAA Board of Directors for further action.
Each chapter should include an annual review of the CMAA Code of Ethics to ensure members are familiar with its contents.