Director, Meetings and Conferences
My Convention Services career has spanned more than a decade, beginning in 1987 at The Hilton Hawaiian Village in Honolulu, Hawaii, a 2,500-room resort and meeting center with 100,000 sq. ft. of function space. The coordination of these meetings, which include internationally renowned political and business figures, and visits required me to work with the community, business, and government sectors of Honolulu in order to completely orchestrate these functions.
In 1992, I accepted the position of Assistant Director of Convention Services, with added duties including fiscal responsibilities, marketing, training and personnel management. Pinnacled by Successful Meetings Magazines as the top Convention Services Manager of the Year.
In 1993 I was appointed Director of Convention Services. One of my main focuses during this time was the automation and new technology in our Industry.
January 1994 I made a personal decision to relocate my family and take an opportunity to expand my knowledge of resort operations at The Pointe Hilton at Tapatio Cliffs Golf & Tennis Resort. Focusing on new technologies and basic principles of service, our team was recognized as department of the year, increased revenues in each of the three years of my tenor, and created new revenue sources.
In 1997, I served as Director of Conference Operations for the Colonial Williamsburg Foundation, overseeing all aspects of conference operations for the five CW Resorts, which include The Williamsburg Inn and Williamsburg Lodge, both of which are among the pinnacles in their market segment.
Growing up in Hawaii taught me cultural diversity and that special island hospitality. My life partner, Lupe, and children, round out my life to give me balance.