Sun Feb 9 10:30 a.m. - 12 noon

The Conference Source

 Icon Pre Post Exec - 40w x 170hCity Club Roundtable
Moderated by Jonathan McCabe, CCM,
Union League Club of Chicago
Track: All
Competency Areas: All

Learn from the best, each other. Bring ONE take-away idea that can help everyone. This session will be an open forum on city clubs with a minimum of oratory and a maximum of time for questions on current city club issues. The group will provide the answers and ideas. Who better to learn from than other city club managers?

As a result of participating in this program, participants will be able to:

  1. Identify and implement successful management strategies; and
  2. Create a networking group for problem solving and idea sharing.

Icon Pre Post - 40w x 118hSetting the Expectations for a Successful Food and Beverage Operation
Michael Holtzman, Profitable Food Facilities
Track: Pre- and Post-Certification
Competency Area: Food & Beverage Management

We need to specifically list the expectations for all management teams within our clubs. Food and beverage is vital to our success and we need to know what are our priorities and objectives should be. We will be emphasizing the keys for our restaurants to becoming high-powered performance driven and profitable. We will review critical components that drive us into becoming, in our member’s eyes, the perfect club! We will highlight food and beverage within the captive market setting. Our design and revenues deserve close attention just for the profit potential they represent. We will review our established systems and procedures for clubs. We will share leading techniques to drive in sales, training, inventory management and more.

As a result of participating in this program, participants will be able to:

  1. Develop member service standards to be successful;
  2. Identify benchmarks within the club industry on what it takes to make a restaurant a stand-alone success;
  3. Avoid the “Pit Falls” and create safety nets within their systems of profitability; and
  4. Develop a marketing campaign for their food & beverage program.


Icon Pre Post - 40w x 118hLegal Compliance Review for Private Clubs
Stephen Barth, JD,
Track: Pre- and Post-Certification
Competency Area: External & Governmental Influences

Presented by the founder of, Stephen Barth’s presentation is tailored directly to private club operations. This presentation answers many crucial questions such as: Is my club really private? Can I terminate this employee and if so how? What do EEOC, Title VII, ADEA, FMLA stand for and what do they require? Am I performing services in a safe and efficient manner? You will leave this seminar on Legal Compliance more protected than ever before.

As a result of participating in this program, participants will be able to:

  1. Identify the value of a proactive, prevention-based philosophy;
  2. Recognize potential legal issues at their club;
  3. Identify the legal obligations as club operators; and
  4. Utilize practical prevention techniques to prevent liability and litigation.

 Icon Post-CertBrain Wealth: Building a Fully Invested Brain
Phyllis Strupp, Brain Wealth
Track: Post-Certification
Competency Area: Leadership

This unique program offers leaders practical tools for managing their most important asset—the brain. Personal strengths use brain areas unevenly, causing active areas to become exhausted and less-active areas to get sluggish. This imbalance can lead to poor communication and strained relationships on and off the job. By rebalancing their brain portfolios, successful leaders will increase their influence on others to get more done with less effort. Phyllis Strupp will review the latest scientific findings about brain integration, and how to use the Brain Portfolio™ Tool to improve the performance of underinvested brain areas. Participants will gain new insights on how the activities and programs of a private club can help staff and members alike build engaged, fully-invested brains in fun and fulfilling ways.

As a result of participating in this program, participants will be able to:

  1. Utilize the Brain Portfolio™ Tool to identify and exercise underinvested brain areas;
  2. Influence where the brain builds new synaptic connections;
  3. Improve self-awareness and communication on and off the job; and
  4. Assess club offerings from a Brain Portfolio™ perspective.

Icon ExecOvercoming the Most Difficult Challenges in Golf Course Management – Part II
Kimberly Erusha, Chris Hartwiger and David Oatis, USGA Green Section
Track: Executive
Competency Area: Golf, Sports & Recreation Management

This will be a continuation of the USGA session from the previous time-slot. This session will discuss the economic sustainability for golf courses of all types and managing your tree inventory and will wrap up with a question and answer period.

As a result of participating in the program, participants will be able to:

  1. Identify concepts and specific techniques to help courses of any level be more economically sustainable for the short and long run; and
  2. This session will discuss issues regarding their course’s tree inventory and offer samples of successful programs across the country.

EDUCATION: THU 4:30 - 6 p.m.
FRI Gen Ed 8 a.m. with Tommy Spaulding | Opening 3:15 p.m.
SAT Gen Ed 8:30 a.m. with Jim Abbott3:30 - 5 p.m.  |   5:15 - 6:45 p.m.
SUN 7 - 8:30 a.m. | 8:45 - 10:15 a.m. |   8:45 - 11:45 a.m.   |  10:30 - 12 noon
SUN 1:15 - 2:45 p.m. | 3 - 4:30 p.m. | 4:45 - 6:15 p.m.
MON 7 - 8:30 a.m.7 - 10 a.m.  |  8:45 - 10:15 a.m. |   8:45 - 11:45 a.m.
MON 10:30 - 12 noon | 2:15 - 3:45 p.m. | Closing 4:00 p.m.

STUDENT EDUCATION:  FRI 9:45 - 11:15 a.m. | FRI 1:30 - 3 p.m.
SAT 10:30 - 12 noon | 3 - 4:30 p.m.