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This blog features information and advice from industry professionals on relevant club topics and issues. A companion to CMAA's Research Archives, this resource is updated biweekly.

Submissions should be sent to Kyle.Jennings@cmaa.org for consideration.

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Questions are the Key to KPIs - An Executive Dashboard for the Club Industry

(Accounting and Finance, Facilities Management) Permanent link

 4_23_15

You’ve heard the phrase “measure what matters,” but how do you decide what matters? The answer to that question probably varies from club to club, but the goal is still the same—to identify a set of measures that can be used to accurately assess and effectively manage performance. Deciding what to measure begins by figuring out what you want (and need) to know about your club. In Einstein’s words, you start by “determining the proper questions to ask.” Read more...

April 28: Workers Memorial Day

 Permanent link

Leg BlogObserved annually on April 28, Workers' Memorial Day honors those workers who have died on the job. The day was first established by the Occupational Safety and Health Administration (OSHA) in 1971.

The good news is that the number of workplace fatalities per year has been reduced from approximately 14,000 in 1970 to 4,405 in 2013. Read more...

Market Analysis: Understanding and Responding to Your Club’s Market

(Marketing) Permanent link

04_21_15_175wToo often, private clubs operate in vacuums. Even those that demonstrate the vision and foresight to develop long-term plans often do so while focusing only on their members, their facilities and those existing problems they can correct/address. Truth is, while all these pro-active planning efforts are important, they must be undertaken alongside consideration of what other clubs are doing in a particular market. Read more...

That Magical Moment

(Leadership) Permanent link

4_16_15_175wAs Coaches we work with people to support them in winning. We help them to create a vision, set goals and achieve them. We help them to find their genius and develop it to an Extraordinary level. We help them to gain awareness and clarity. We spend hours with them, but more importantly we spend moments with them. Life is made up of a multitude of moments. Read more...

The Death of Strategy and Other Myths

(Sustainability) Permanent link

4_14_15_175wI recently read two articles that got me thinking about the sustainability (economic and environmental) of the private club industry. The first, written by Forbes contributor Risk Smith, allured me with its title—“Is Strategy Dead?” As a professor of business strategy, the possible death of strategy certainly came as a surprise to me.  Read more...

Test Your Tennis IQ – Part Two

(Sport and Recreation) Permanent link

4_9_15_175wLast month, we published some general tennis questions that can serve Club Managers and staff.  This informative tennis quiz was about broad operational knowledge. The questions were developed to cover some essential categories, e.g. teaching, programs, facilities and the sport.  Read more...

How to Measure and Maximize Performance in the 21st Century Organization

(Leadership) Permanent link

4_7_15_175wWhether you are a fledgling organization or a veteran in your field, measuring and incentivizing employee performance in the 21st Century can be a sticky subject. If a system of review and incentives is not thoughtfully implemented to ensure it is actually doing the job of motivating your employees, it can quickly serve to antagonize them. Read more...

H-2B Cap Reached for FY2015

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Leg BlogOn April 2, the United States Citizenship and Immigration Services announced that it had met the Congressionally mandated H-2B cap for fiscal year (FY) 2015. The final receipt date for new H-2B worker petitions was March 26, 2015. The current annual cap is 66,000 visas. Read more...

This information is provided for informational purposes only. The contents are presented with no warranty, either expressed or implied by the Club Managers Association of America. No legal responsibility is assumed for the outcome of decisions, commitments or obligations made on the basis of this information. If your club is faced with a question concerning legal issues, you should contact the club’s legal counsel for the specific application of the law to your situation.