Interim Management List Profile

Patrick A. Fallon, CCM
1031 Surrey Court
Casper, WY 82609

Phone: 605-214-0459
fallonpa4449@gmail.com


Availability: Beginning immediately and willing to travel anywhere.
Preferred Club Types: City, Country, Golf
Preferred States: AL, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Career Highlights:
INTERIM GM CAREER OBJECTIVE
As Interim General Manager during the vacancy period, cooperate with the Board to maintain a smooth and effortless transition to the new GM. Most importantly, I work closely with and assist the Board of Directors in maintaining the Club for maximum member satisfaction through their search procedure. I work hand in hand with the key Staff to assure all services to the membership are maintained at the highest level to meet and exceed member expectations. Using my past experience, I manage and observe the Club to assure the Club remains problem free and is ready for the new GM, once the search process is complete, to allow the new GM to hit the ground running.

SUMMARY OF QUALIFICATIONS
· 30 plus years prior experience as General Manager of clubs
· Extensive experience managing all golf operations
. Hands on working experience in all types of F&B programs
. Lengthy experience working with Tennis and Fitness programs
· Excellent supervisory experience working with key Staff for successful clubs
. Detailed and involved background in all club finance programs
· Proven record with Clubs after three successful Interim Club Positions
· Personable and friendly, well liked by members and staff
. Excellent working relationship with Boards and Committees
· Understand the search process and how to assist Search Team during process

I personally enjoy the day to day requirements of the Interim GM, finding it an excellent break from retirement life, meaning I spend all of my time at the Club rather than off site. I consider the interim period a vacation from my normal retirement lifestyle and enjoy this interim period.

INTERIM GENERAL MANAGER WORK EXPERIENCE
Fountains Country Club, Lake Worth, FL - Feb 9, 2017 - July 15, 2017
Members - 1100, Annual Income - $12 Mil
Worked closely with Board to determine daily operational needs to assure membership needs and desires were met and satisfied. Managed and worked closely with Senior Management to bring about and continue a smooth daily operation, meeting all of the membership desires for a smooth and continuous well balanced day to day operation. Tracked and logged daily operational happenings of significance, to pass on to the new GM to allow for a smooth transition. Met weekly with the President of the Board to keep the Board fully in touch with the operation of the Club.

RIVER HILLS CLUB, JACKSON, MS - APRIL 1, 2016 - JUNE 30, 2016
Members - 500, Annual Income - $2.4 Mil

Began Interim GM work April 1, 2016, just prior to the Club’s Annual River Hills USTA Women’s Tennis $25,000 Challenge event. Meet with the Board of Directors and the senior Staff to begin my tenure during the GM Search process. In my review of the operation, discovered many Club maintenance issues, along with a serious issue with cash flow. Worked with the Board, specifically the President to determine a direction to handle the maintenance issues, while working with the President and the Senior Staff to determine the issues causing the serious cash flow problem. Accounts Receivable was determined to be the main issue, with a large amount of AR being in arrears. With the Board, I agreed to spend the majority of my time working to bring the outstanding Accounts Receivable back into current status prior the arrival of the new GM. For sixty days, that was my goal and I was successful at bringing over $100,000 back into the in operational cash flow. This allowed the new GM to begin with a much better operating position.

JEFFERSON CITY CC, JEFFERSON CITY, MO - NOVEMBER 1, 2015 - MARCH 1, 2016
Members - 550, Annual Income - $3.2 Mil.

Began Interim GM work November 1, 2015 after meeting with the Search Committee and the Board of Directors. I worked with the senior Staff to begin my tenure during the GM Search process. I immediately reviewed the financial records for the prior five years to learn the current financial state of the Club, budgeted expectations, etc. Then I met with each department manager separately, to introduce myself and learn their thoughts and concerns about the club. With the Senior Staff, we built a plan to conduct the day to day business to assure the membership could continue to enjoy and attend the club at the desired level. Working with the membership, staff and Board was my pleasure, making the interim period with the club much easier and more enjoyable. My main task was to help the department managers exhibit more of their talents to give the members more to enjoy about their club. I spent time with each department manager to bring them up to par on budgeting, getting each ready to begin work with the new GM and prepared to build the new operations budget.


POSITIONS AS GM PRIOR TO RETIREMENT

CASPER PETROLEUM CLUB, Casper, WY - GM - Members - 1000, Annual $1.5 Mil
CASPER COUNTRY CLUB, Casper, WY - GM - Members - 600, Annual $2.2 Mil
HAWKS NEST GOLF CLUB, Vero Beach, FL - Club Mgr. - Members - 300, Annual $3 Mil
Westward Ho Country Club, Sioux Falls, SD - GM - Members - 900, Annual $3.5 Mil
Missoula Country Club. Missoula, MT - GM - Members - 500, Annual $2.2 Mil
Hart Ranch Resort, Rapid City, SD - General Manager - Members - 5000, Annual $1.5 Mil
Hartford Club, Hartford, Ct 1991 - General Manager - Members - 1500, Annual $4.2 Mil
Keowee Key Country Club, Seneca, Sc - GM - Members - 2200, Annual $1.8 Mi.
USAF Clubs from 1976 to 1988 - Hurlburt Field, Florida; Diyarbakir, Turkey; Camp New Amsterdam, The Netherlands; Las Vegas, Nevada; Tokyo, Japan; and as Commander, Bellows Air Force Station, Hawaii

EDUCATION
University of Northern Arizona, Flagstaff, AZ
Bachelors of Science in Business Management, May 1976
MBA work during off-duty time in USAF at Troy State University, University of Oklahoma, San Francisco University, and University of Hawaii - MBA classes taken from November 1976 to July 1987

ADDITIONAL SKILLS
Certified Club Manager with Club Manager's Association of America
Certified Food Manager with State of South Dakota

OTHER BACKGROUND
Retired USAF Officer - Active Service from 1966 to 1988
Married with two children
College Golfer and still maintain a 8.2 USGA handicap
Fly Fishing and Hunting for personal enjoyment

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