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Club Details

Forest Highlands Golf Club

2425 William Palmer
Flagstaff, AZ 86005


This club uses CMAA's General Manager/Chief Operating Officer Concept.
Age of Club Number of Members Average Age of Members Club Ownership
30 852 60 Member-Owned
Gross Dollar Volume Annual Dues Volume Annual Food Sales Annual Beverage Sales
$11,000,000.00 $6,200,000.00 $1,171,000.00 $630,000.00

Golf Facilities

  • 18 hole course, par 71, designed by Tom Weiskopf
  • 18 hole course, par 72, designed by Tom Weiskopf

Tennis Facilities

  • 4 outdoor Har-Tru courts

Swimming Facilities

  • 1 Outdoor
  • 1 Outdoor

Other Athletic Facilities

Dining Facilities

  • 1 Informal Dining Room that seats 75
  • 1 Informal Dining Room that seats 75
  • 1 Snack Bar that seats 20
  • 1 Snack Bar that seats 10
  • 1 Snack Bar that seats 10
  • 1 Banquet Room that seats 180
  • 1 Meeting Room that seats 20
  • 1 Meeting Room that seats 10

Special Club Features

Established in 1987, the 1,100-acre Forest Highlands luxury community is located two hours north of Phoenix and just five miles south of Flagstaff. Offering 24/7 security and guard gate, this luxury community has exquisite views of the surrounding forest, mountains, and lush golf courses. Forest Highlands Golf Club offers two courses ranked in the Top 10 in Arizona by Golf Digest —the Canyon Course (designed by Tom Weiskopf and Jay Morrish) and the Meadow Course (designed by Tom Weiskopf)—both meticulously sculpted to fit the lay of the land, with fairways and greens weaving seamlessly into the landscape. It’s as if Mother Nature herself created these courses.

Members have the ability to use two distinct clubhouses; the Canyon or the Meadow Clubhouse. The best parts of northern Arizona are showcased at the Meadow Clubhouse, with its rustic wood interior, outdoor fire pit porch, and breathtaking dining-room view of the San Francisco Peaks. The Meadow dining room offers a bistro-style menu with a diverse blend of traditional and family-friendly fare available for take-out and delivery. The Meadow Clubhouse Recreation Center at Forest Highlands offers a wide variety of kids’ and family activities all week long. Kids’ camps, movies in the park, and family barbecues are just a few of the fun things happening throughout the year. Tradition and elegance describe the Canyon Clubhouse. The Canyon Clubhouse has a refined dining atmosphere in comfortable luxury and features; spectacular view of the San Francisco Peaks, full-view wine cellar; two-story central fireplace, and a lounge and outdoor dining patio with six high-definition wide-screen TVs. The large banquet room is perfect for wedding receptions, family reunions, anniversary parties, and social gatherings of every kind. Two private board rooms are sized for business meetings or smaller group functions.

Within the 1,100 pristine acres that comprise Forest Highlands lays a privileged, amenity-rich setting that extends outdoor recreation and indoor comforts. Just beyond the front gate is natural wonderland just waiting to be experienced; the community is five minutes south of the charming mountain town of Flagstaff, which serves as a gateway to a world of wonder and inspiration. At an elevation of 7,000 feet, Flagstaff is a year-round hub that offers a cultural mix of dining, arts, shopping and entertainment. The mountain town also backs up to the world’s largest ponderosa pine forest. Coconino National Forest boasts a staggering 1.8 million acres of undisturbed wilderness and 10,000 feet of elevation change. It’s the perfect backdrop to behold nature’s artistry with family and friends.

FOOD AND BEVERAGE OPERATION: The food and beverage operation offers 2 full-service dining areas serving approximately 150 Members at each location in season, 40,000 annual covers. The club does approximately $1.3M in annual F&B revenue, of which $250,000 is derived from special events. The club is very seasonal with full operations 7 days a week from Memorial Day to Labor Day. The club is open weekends only, November to April. Breakfast is available 7 days a week at one clubhouse. Both clubhouses are open for lunch 6 days a week and dinner 5 days a week. Additionally, there are 2 snack bars and one pool snack bar and Café.

Club is open -- days per week, -- months per year.

Job Details

Date Posted

10/19/2018

Job Title

Food and Beverage Manager

Brief Job Description

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedure. Manages the day-to-day operations while verifying that all service standards are met. Works within the operating budget, and verifies that all standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work while meeting sales goals through member satisfaction and employee engagement.

Essential Functions: (not all inclusive)

Member Service:

  • Designs the organization for optimal member service. Provides services that are above and beyond the expectations of member satisfaction.
  • Improves service by communicating and assisting employees to understand member needs, providing guidance, feedback, and individual coaching when needed.
  • Practice “Management by being visible.” This is done to ensure that one is able to meet and establish a rapport with the members and to remain aware of their concerns.
  • Must be motivated, energetic and enthusiastic about club management and show a commitment to member services.
  • Reviews comment cards and member satisfaction results with employees
  • Responds in a timely manner to member requests

Dining Operations:

  • Works with culinary team to plan all menus and assist with catering/club events
  • Holds daily staff meetings to communicate any on-going concerns or upcoming events, delegate proper responsibilities as needed.
  • Performs scheduling of staff members to ensure proper levels of service to exceed member satisfaction, while maintaining fiscal responsibility
  • Provide two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Understands employee positions well enough to perform duties in employees’ absence
  • Monitors and maintains the productivity level of the employees

Management:

  • Meet weekly with Food and Beverage Director to review operations efficiencies and concerns.
  • Assist in monitoring and ordering of beverage inventory, equipment, and supplies while controlling Front of house budget.
  • Assist with the preparation and implementation of the annual food and beverage budget to achieve the objectives set forth within.
  • Ensure that all sanitation and health code requirements are met and maintained. In doing so you will promote and supervise the cleanliness and order of all service areas and report all maintenance concerns/needs promptly.
  • Generate monthly POS sales and menu mix reports
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel

Candidate Qualifications

  • 4 year college degree preferable or industry training equivalent
  • 2 years’ experience in the food and beverage, culinary or related professional area in a supervisory or management role preferably in a club/golf/hospitality/service industry.
  • CPR/First Aid Certified (or ability to have within first 90 days)
  • Thorough knowledge of fine dining and banquet service in a luxury private club, resort or high end property
  • Coconino County Food Manager Certification (if not already acquired, will be required upon employment)
  • Proven strong communication and leadership skills
  • Excellent organizational skills, communication skills and multi-tasking capabilities
  • Mastery in delegating multiple tasks
  • Working knowledge of various computer software programs (MS Office, Jonas, ADP, POS, Open Table, etc)
  • Ability to prioritize, anticipate situations and take quick action.
  • Clean Driving record

Educational Requirements

Date Position Available

01/01/2019 or before

Salary Range

$55,000.00 to $74,999.00

Other Benefits

  • Medical and Voluntary (Dental, Vision, Pet,) Insurance
  • Life Insurance
  • 401(k) Program
  • Paid Time Off
  • Employee Assistance Program

Please send resumes to:

Robin Ayers
Human Resources Manager
2425 William Palmer
Flagstaff, AZ 86005
PHONE: 928-525-5210
HR@fhgc.com

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