Golf Facilities

Tennis Facilities

• 8 Hard courts

Swimming Facilities

Other Athletic Facilities

Dining Facilities

Special Club Features

Reports to:   Assistant General Manager

Job Summary

Run the day to day set up, planning, execution and breakdown of the club’s dining facilities, with primary responsibility of managing and overseeing all Club and Member social events.

Maintains accurate BEO’s.

Job Responsibilities

HR Related:

• Assist with the off season hiring of food and beverage staff
• Maintains standards for all personnel within the department as set out in the employee handbook and standards handbook
• Resolves conflict between employees, listens and accesses situation before creating conflict solution
• Ensures that all legal requirements are consistently adhered to including wage and hour, federal, state and local laws pertaining to alcoholic beverages; assures that all applicable club policies and procedures are followed
• Audits and approves weekly timecards on a daily basis with a final week end review
• Monitors employee dress codes according to established policies and procedures
• Must be Food and Beverage Food Serve Safe Certified, T.I.P.S Certified and “Crowd Manager” Certified

Finance Related:

• Schedules according to labor budget
• Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met.
• Cuts and evaluates staffing needs on a day to day basis to reduce labor hours when there is an opportunity
• Responsible for the proper accounting, reconciliation and reporting of the point of sales system at the end of each shift
• All events must be closed out no later than 24 hours after an event
• All weekly tip reconciliations and payroll edits must be completed by 10am on Thursday

Internal Tasks:

• Organizes weekly Banquet Event Order (BEO) meetings to be held on Wednesday for the upcoming week
• Helps Member clients arrange banquets, regattas, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for guest planning, etc.
• Provides guest tours and offers suggestions in efforts to sell the club’s facilities for the occasion being planned
• Works in conjunction with Management team on all club functions
• Transmits necessary information to and coordinates event planning with production, serving and housekeeping staffs; arranges for printing of menus, procuring of decorations, entertainment and other special requests, etc.
• Inspects finished arrangements; is present to oversee the actual greeting and serving of guests
• Checks function sheets against actual room setup; oversees personnel scheduling for special functions and helps supervise service personnel
• Handles client complaints
• Helps guests with valet parking arrangements, entertainment, decorations, audio-visual, floral and any other requirements integral to events being planned
• Critiques functions to determine future needs and to implement necessary changes for increased quality
• Attends management meetings when requested, to review policies and procedures, future business and to continually develop quality and image of banquet and catering functions
• Ensures that proper housekeeping and energy conservation procedures are always followed
• Helps plans professional development and training activities for subordinate staff
• Directs the work of banquet department staff
• Attends staff meetings
• Diagrams room layout, banquet item placement and related function details
• Updates weekly function information for all affected staff
• Serves as liaison between kitchen, service and management staff
• Performs special projects as assigned by the Assistant General Manager and Social Event Chair
• Assists other departments within the clubhouse as needed to help enhance member experience
• Assumes responsibility of Manager on Duty when necessary

Social Committee Tasks:

• Works directly with Social Event Committee Chair and the Committee
• Attend all social committee meetings
• Facilitate all Social Committee events ordering product where directed by the Committee Chair or committee Member. Provide committee Chair with receipt copy and running total for all expenditures 
• Oversee set up and take down of all social functions.
• Maintain storage units and putting away all merchandise, cataloging all merchandise with correct pictures and item count
• Photograph each event to use for updating social media pages
• Continue to update a social event book that is maintained with event history of all social committee events: attendance numbers, expense report for each event, photographs and an overall report from the event chair
• Oversee menu selection process with the Committee Chair
• Be responsible for all reoccurring/routine member events including; Bridge, Bingo, Pirate Cruises, Movie Nights, Junior Socials, Family Night, Book Club, TGIF, Ladies Sailing, etc.

External Tasks:

• Maintains a professional character as all times out of the workplace as well as in the workplace

  Completes other assignments and duties as requested and or assigned

Competencies – in no particular order:

• Focus on the Member name recognition
• Building an Effective Team
• Delegation
• Fairness to Employees
• Motivation of Employees
• Drive for Results
• Time Management
• Conflict Management
• Team Work
• Self-Development

Positive Work Culture

The Goal is to create a positive work culture for all employees at GHYC.

This culture will reflect the GHYC values and competencies and will be demonstrated through the use of respectful language, focus on developing our people, in a calm and professional demeanor.

• We work with our colleagues in a professional, courteous, motivated and enthusiastic manner.
• We anticipate the needs of our colleagues and assist them generously.
• We lead by example in everything we do.
• We make decisions we are proud of and which reflect our values.
• We speak with pride of our GHYC team.
• We hold ourselves and our colleagues accountable for these behavior standards.

Educational Requirements

Salary Range