Questions are the Key to KPIs - An Executive Dashboard for the Club Industry

(Accounting and Finance, Facilities Management) Permanent link

4_23_15_175wYou’ve heard the phrase “measure what matters,” but how do you decide what matters? The answer to that question probably varies from club to club, but the goal is still the same—to identify a set of measures that can be used to accurately assess and effectively manage performance. Deciding what to measure begins by figuring out what you want (and need) to know about your club. In Einstein’s words, you start by “determining the proper questions to ask.” Read more...

Posted by Karen Woodie at 04/28/2015 07:11:22 AM |