This club uses CMAA's General Manager/Chief Operating Officer Concept.
Other Athletic Facilities
We have a fitness center on the 4th floor of the mansion used primarily by our overnight guests.
Special Club Features
The Cosmos Club, founded in 1878, is a private social club for men and women distinguished in science, literature and the arts or public service. Members come from virtually every profession that has anything to do with scholarship, creative genius or intellectual distinction.
Club is open
7
days per week,
12
months per year.
Classification:
Hourly / Non-Exempt
Reports to:
Assistant General Manager
JOB DESCRIPTION
The Cosmos Club, founded in 1878, is a private social club for men and women distinguished in science, literature and the arts or public service. Members come from virtually every profession that has anything to do with scholarship, creative genius or intellectual distinction.
Summary/Objective:
Member Services assists members and guests by providing information and scheduling reservations for Club programs and services in accordance with Club standards. This person is expected to greet all members and guests with a warm welcome, answer all phone calls, direct members and guests to their destinations within the Club, and provide business and concierge services to our Members.
Essential Functions:
- Accepts, processes and organizes reservations/cancellations for all dining reservations and club functions
- Greets all members and guests
- Provides schedule and other club information to members and guests
- Fulfills guests’ requests (i.e. places phone calls, holds and send letters or packages, etc.)
- Performs general office work such as word processing, filing, copying, and sending faxes
- Prepares daily signs for Club events in accordance with each day’s posted events
- Communicates to all department heads any updates and changes to the reservations for all meal service and club functions
- Provides guest tours and offers suggestions to promote the club’s facilities for present and future events
- Communicates all suggestions and problems to appropriate department
- Monitors and maintains cleanliness of work area and the front lobby
- Conducts ones self in a professional manner at all times as a “goodwill ambassador” of the Cosmos Club
- Works on special projects as assigned
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change.
Cosmos Club provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cosmos Club complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Cosmos Club expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cosmos Club employees to perform their job duties may result in discipline up to and including discharge.