Executive Officers Reports | Department Reports  

BookmartBookmart provides club management professionals with the publications, training materials and general resources that support continuing education and advanced professional competency. It is the one-stop shop for the best management and educational resources in the club industry. Within its wealth of offerings, Bookmart includes information about setting uniform performance standards for employees in every department, training videos and manuals for servers, sets of certification books that are suggested reading for the certification exam, resources highlighting ideas for club promotions and events and much more. In 2011, Bookmart expanded its extensive product line with the 2010-2011 PCS Signature Item Club Programming and Event Management: Enhancing Club Culture to Improve Member Satisfaction as well as the following update.  

The Book of Yields: Accuracy in Food Costing and Purchasing, Eighth Edition, written by Francis T. Lynch, is a great resource for club chefs and food and beverage managers when it comes to planning, costing and preparing food in a quick and efficient manner. It’s a difficult task for any chef to eliminate waste while also ensuring that they’re stocked and ready for a busy service. Inside this resource you will find yield information for more than 1,400 raw food ingredients and information to assist chefs in costing ingredients, purchasing decisions and controlling costs. Valuable worksheets are also included in this must-have culinary resource. 

Bookmart continues to offer bestsellers such as the Governance Resource Set, Contemporary Club Management, Conducting Effective Membership Surveys, Unlocking the Secrets training resources, the Club Server Training Manual and more than 35 other resources. The Bookmart staff is working on the production of several items, including the forthcoming release of Uniform Systems of Financial Reporting for Clubs, 7th edition, Job Descriptions for the Private Club Industry, 7th edition, as well as future resources addressing the following subjects: Club Spa and Fitness, Going “Green” and Club Maintenance. 

In relation to processing and shipment of Bookmart orders, this year marked a significant transition, serving to accommodate customers in a more efficient and effective manner. The warehousing and fulfillment of Bookmart resources transitioned to the National Association of College Stores (NACS). This development benefits Bookmart customers through faster order processing and more efficient shipping methods.