Outlook June 25 2020


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June 25, 2020

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Fall Business Management Institutes to be Held In-Person
All Business Management Institutes (BMI) scheduled for the Fall of 2020 are still scheduled to be on-campus programs. The safety of the attendees, faculty, and CMAA staff is a top priority for CMAA and our university partners. Safety protocols such as physical distancing, wearing face coverings, and hygiene policies will be in effect. Should there be any change in the status of a BMI program, CMAA will notify the registrants immediately. 



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Nominate a Peer for CMAA Fellow
Fellows SymbolThe CMAA Fellows Program honors active club industry luminaries who epitomize the leadership, integrity, involvement, and contributions of club management professionals. Selection to the Fellows Program is given in recognition to CMAA professional club leaders and who are making a significant impact on the club management community through exemplary service and leadership, accomplishments, and/or other major contributions to CMAA and the club management profession. Consider nominating a peer for this special recognition today!

Last Chance for These Student Deadlines
The President’s Report and applications for the Joe Purdue Scholarship are due by July 1. The President’s Report is a perfect opportunity to write a review on CMAA and what we can do to better serve our student members. All election outcomes should be included in this report as well. Please email Christina Krueger if you have any questions!

The Joe Perdue Scholarship is for students who are pursuing a career in the private club industry. A candidate must have completed their freshman year of college and currently be enrolled for the full upcoming academic year at a four-year institution. Students awarded this scholarship will receive $2,500 towards their college tuition. Find application information at www.clubfoundation.org/apply.html.

Students: Sign Up for Zoom Calls with Managers
Beginning in July, we will be having two or more Zoom calls a month with one of our managers discussing a topic of their choice with 15 students. Keep an eye out on the CMAA Student Members page on CMAA Connect with updates on when these will be taking place. These calls will be on a first-come, first-served basis, so make sure you're a frequent on this page to jump on the opportunity! Email Christina or comment on the discussion on Connect if you are interested and she will send you the Zoom link!

July Calls:

• July 9 at 1:00 p.m. EDT: Finding the Right Opportunity for You with Margaux Beuscher

• July 28 at 1:00 p.m. EDT: Moving Around to Move Up with Mike Meissner

Announcing New Membership Levels for CSFA
The Club Spa and Fitness Association (CSFA) is committed to providing its members with experiences, opportunities and resources to support their professional growth and success. The CSFA and CMAA Boards of Directors have approved a restructure of CSFA membership levels: Professional and Student. The Professional membership is designed for any individual associated with the management of, or providing services within, spa or fitness facilities at a private club. Student membership is available for individuals enrolled in a spa, fitness, or related program at a college, university, or trade school (undergraduate or graduate).

In addition, CSFA is offering mid-year rates for membership through October 31.

Professional Membership Mid-Year Rate: $150 (June – October)

• Student Membership Mid-Year Rate: $30 (June – October).

Memberships purchased at the mid-year due rate will be valid through December 31. Annual memberships will be renewed in January 2021 at the prevailing annual dues rate.

If you or a team member is interested in learning more about CSFA membership, visit www.csfassociation.com to learn more or join CSFA today!


Did You Know? The CSFA Virtual Conference Registration Opens July 1 
The CSFA Virtual Conference is designed to provide our members and fellow industry professionals to connect, learn and share. This year's virtual format will include: 

• Keynote Address
• Virtual Welcome Reception
• Association General Session
• "Let's Move" Interactive Sessions
• Six Education Sessions 
• CSFA Corporate Partner Showcase
• Award Presentations
• Virtual Gift Bags and Raffle

Registration will open on July 1 and pricing information can be found online at www.csfassociation.com.

  Icon - Featured Discussion   Featured Connect Discussion:   Reopening Screening
 Icon - Featured Job 2     Featured MOL Job:  General Manager in LA
Featured MMCO Job:  F & B Manager in IL

ClubCareers Job Boards:

    Management Openings List (Member login required)
    Mid-Management Career Opportunities List 
    Entry-Level Opportunities



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Submit Your Data to the Latest Coronavirus Operations Survey
As the nation moves into the next phase of reopening after being impacted by the novel coronavirus, CMAA has continued with our brief surveys to collect data on how clubs have responded and are operating under the new guidelines. This survey will be open through Sunday, June 28 and we request only one response per club. Take the Survey. Results will be disseminated the week of June 29. If you have any questions, please contact CMAA's Research Department.

Deadline Approaching: 2020 Finance and Operations Survey
Many clubs have requested additional time to complete their 2020 CMAA Finance and Operations Survey. Due to the COVID-19 pandemic, we are trying to remain as flexible as possible regarding this deadline, so we have decided to extend the deadline to Tuesday, June 30. If you need additional time to respond, please let us know. To allow for easy survey completion as well as customized reporting tools for you and your staff, the study is hosted and maintained by Industry Insights on the CMAA Research Portal (cmaa-research.org).

It’s Summer: Time to Refresh Your Club’s Heat Illness Prevention Program
It is hot outside and your team is working extra hard providing sanitation and disinfection in your outside spaces – on the course and courts, at the pools and the marina, and in new, ad hoc dining and fitness spaces. Make sure these employees are trained and monitored as part of your club’s heat illness prevention program. 

OSHA reminds employers to encourage workers (especially during their first few days in warm or hot environments) to: 

Consume adequate fluids (water and sport drinks),

Work shorter shifts,

Take frequent breaks, and

Quickly identify any heat illness symptoms.

While we often consider our traditional outdoor employees in grounds and maintenance, do not forget to consider the needs of those working indoors in spaces that are warmer in summer months. These employees work in spaces with indoor heat-generating appliances including bakeries, kitchens, and laundries.

Access additional resources at OSHA’s Heat Illness Prevention campaign, including educational and training materials and the NIOSH Heat Safety Tool Smartphone App. 

Maintaining a Service Culture During Your Reopening Phases
The Club Resource Center (CRC) can help clubs establish and maintain a service culture by providing a consistent, high quality training program for all employees. Our new category, Health and Wellbeing, will ensure your staff and members are staying compliant as your club reopens. If you’d like to learn more, contact the CRC team and we can set up a demo. Most demos take around 15-30 minutes and are online for your convenience.

Let’s Talk Club Management Ep. 33 – Onboarding New Employees
The newest CMAA Master Club Manager (MCM), Boris Gradina, MCM, CCE, joins us this week to share his research on the importance of onboarding new employees. He takes us through how he arrived at this topic for the MCM Monograph, the difference between orientation and onboarding, and why timing of the onboarding process is so crucial in ensuring long-term employee retention. Listen online or on Apple Podcasts.


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EEOC Addresses Antibody Testing in the Workplace
The US Equal Employment Opportunity Commission (EEOC) has updated and expanded its technical assistance publication addressing questions arising under the Federal Equal Employment Opportunity Laws related to the COVID-19 pandemic. 

In What You Should Know About COVID-19 and the ADA, the Rehabilitation Act, and Other EEO Laws,” the EEOC addressed the question about whether employers can require an antibody testing before allowing employees to return to the workplace, based on guidance from the Centers for Disease Control (CDC). Read more in the Legislative Report

Jonas Club Software Releases Enhancements to Popular Online Ordering Application
Jonas Club Software, a CMAA Strategic Partner, has announced the release of new enhancements to its very popular Online Ordering Application. In response to the industry shutdown due to COVID-19, Jonas offered Online Ordering to its clients at no charge so that clubs could continue providing food and beverage for pickup, delivery and takeout. The response was immense with more than 200 clubs implementing the application. Read more from Jonas.

Administration Halts Visa Programs Through December 2020
In an executive order effective on June 24, the Trump Administration has frozen visa programs through December 31. Included in the freeze are the programs most used by the club industry to fill seasonal positions including H-2B and J-1 visas. Read more in the Legislative Report.


   Banner - Outlook Small - Calendar

Jul 1   Joe Perdue Scholarship Application Due to The Club Foundation
Jul 1   Student Chapter Grant Application Due to The Club Foundation
Aug 3   CCM Exam: Local Proctored
Aug 25   Membership & Marketing Summit
Sep 1   Sally Burns Rambo Scholarship Application Due to The Club Foundation
Sep 1   James B. Singerling Scholarship Application Due to The Club Foundatiion
Sep 9-12   Leadership/Legislative Conference
Sep 20-22   Communications Summit
Oct 19-20   Mid-Management Conference 
* Webinars begin at 2:00 p.m. Eastern Standard Time, unless otherwise noted
* Webinar registration opens approximately seven days prior to event 
* Additional webinars will be posted as they are scheduled