Skip to main content

Expected Conduct at CMAA Events

CMAA has established minimum expectations of behavior for participants at all CMAA programs, events, and conferences both in-person and online, including but not limited to the CMAA World Conference on Club Management and Club Business Expo, Leadership/Legislative Conference, Mid-Management Conference, National Student Education Conference, Business Management Institute, and all other CMAA continuing education and professional development programs, summits, and conferences (each, an “Event” and, collectively, “CMAA Events”). This policy applies to all individuals on premises at CMAA Events. It is intended to supplement any other applicable CMAA policies, including the CMAA Code of Conduct and Ethics.

CMAA is dedicated to providing a safe, hospitable, inclusive, and productive environment for all participants at CMAA Events.

Participants are expected to conduct themselves in a professional manner, to communicate with respect and consideration for others, and to refrain from conduct that is (or may be perceived to be) harmful to other participants, themselves, CMAA staff, and/or third parties.

Types of conduct that CMAA considers inappropriate includes, but is not limited to:

  • Harassment, which is defined for purposes of this policy to include unwelcome or offensive verbal, visual, written, or physical contact directed at any employee, member, contractor, or other individual, including conduct, comments or images that a person would reasonably find offensive;
  • Deliberate intimidation, threatening, stalking, or following;
  • Photography or recording without permission;
  • Sustained disruption of talks or other events.
  • Disruptive, discriminatory, or harassing behavior of any kind will not be tolerated.

Note that conduct acceptable to one person may be offensive to another. Some examples of unacceptable behavior are:

  • Verbal or written comments such as epithets, derogatory comments, slurs or unwanted sexual comments, advances, or invitations;
  • Visual conduct such showing, taking, or making derogatory posters, photography, cartoons, drawings, or gestures;
  • Physical conduct such as assault, unwanted touching, or blocking normal movement patterns;
  • Interfering with the work of another because of his or her race, sex, age, ability, religion, national origin, or any other protected characteristic;
  • Threats of physical harm or demands for sexual favors.

Consequences of Participant Engagement in Inappropriate Conduct

Event participants asked to stop engaging in inappropriate conduct are expected to comply immediately.

CMAA, in its sole discretion, will determine the nature of the participant conduct that warrants corrective action as well as the corrective action to be taken. Corrective action may take any of the following forms: verbal warning; expulsion from the Event; expulsion from the Event with no refund of Event fees; bar from future CMAA Events; and/or notifying appropriate authorities. Any or all of these actions can be omitted as CMAA deems appropriate, in its discretion.

Retaliation for reported violations will not be tolerated and will trigger additional sanctions.

Reporting Violations

If you believe you are being subjected to inappropriate conduct, believe someone else is being subjected to inappropriate conduct, or have any other concerns, please do not hesitate to contact CMAA staff who can work with CMAA leadership to resolve the situation. CMAA staff will assist those experiencing inappropriate conduct to enable them to feel safe for the duration of the Event. If you or someone else is in immediate danger, please contact hotel security or local law enforcement.

Violations of this Code are taken seriously and should be promptly reported to any CMAA staff present at the Event or to CMAA’s Chief Learning Officer.

This website use cookies

We use cookies to personalise content and ads, to provide social media features and to analyze our traffic