Back to Basics
How has this idea enhanced your club's operation, etc.?
Cherokee Town & Country Club has implemented a Back to Basics system for managing the multistage process of Capital Project approval and execution. With multiple stake holders and sources of information, it is easy to lose track of where in the process an individual project is. To combat this, we have begun using “The Red Folders”, more commonly known as Classification Folders. In case you were wondering, ours are red. These folders provide a central, quick access point for anyone to confirm where each project is in the process and they consolidate the key information that would generally be located within several files that are spread out across the clubs internal drives. While this system does not remove the need for digital files, it does allow for easy visualization of the many moving parts associated with this important club process.
How was this idea implemented, and what have been the club members' reactions?
The Red Folder system is a collaborative effort that links several levels of management together in order to effectively use the system. During the stages of the Capital Process, the keeper of the folders will update the project scope, bids, status within the committee system and several other gate-keeping metrics that keep the ball rolling towards success.
While each area manager is tasked with the project generation, bidding and creation of their specific folder, one or two key managers are charged with maintaining all of the folders through the entire life of all projects. This designated responsibility allows for more organized operation and creates a support system for the process.