Gen Z at Work: Take Two

How has this idea enhanced your club's operation, etc.?

The intentionality of offering Gen Z management POSITIONS with training opportunities has enhanced club operations by improving cross-generational communication and by acknowledging that sometimes we’re all right… just speaking different workplace dialects. As a self-proclaimed Zennial (equal parts Gen Z and Millennial), this intentional approach helped bridge the gap between fast, casual communication and more traditional leadership styles. By talking openly about expectations, tone, and technology, Our Department reduced misunderstandings, increased clarity, and created stronger day-to-day collaboration (with fewer “wait, that came off wrong” moments).

Operationally, the two-way interview exercise in this poster encouraged curiosity over assumption and learning over labels. It reinforced that good leadership isn’t tied to age, but to adaptability, listening, and growth. The result has been more confident emerging leaders, better cross-generational teamwork, and a leadership culture that’s aligned—even when communication styles differ.

How was this idea implemented, and what have been the club members' reactions?

This idea was implemented by intentionally placing Gen Z team members into leadership and management roles early, with real responsibility, visibility, and accountability, not just observation roles. Rather than waiting for “perfect readiness,” leadership made a deliberate bet on Gen Z by providing mentorship, feedback, and space to lead while learning. The two-way interview served as a visible example of this approach, but the broader strategy focuses on trust, development, and shared ownership.

By investing in Gen Z managers, the club shifted the narrative from generational stereotypes to performance, growth, and results. Younger leaders were encouraged to bring new perspectives, adapt quickly, and contribute meaningfully to operations while learning from experienced leadership.

Member and staff reactions have been overwhelmingly positive. Team members appreciate seeing younger leaders trusted and empowered, which has boosted morale and engagement. Members have responded well to the energy, approachability, and professionalism of Gen Z managers, reinforcing confidence that the club is building a strong, capable leadership pipeline for the future.