GroupX Holiday Stockings: We Love Our Instructors!
How has this idea enhanced your club's operation, etc.?
At The Country Club of Virginia, we thought of a festive way to enhance staff morale in member-facing departments at the Club: creating holiday stockings for members to stuff with kind words.
How was this idea implemented, and what have been the club members' reactions?
- Hung stockings outside of our group exercise studios
- Encouraged members to stuff them with kind words about their instructors
- Collected the feedback
- Distributed the feedback in holiday cards to instructors
At a time when most people are stressed, surprise your staff and create an aura of holiday cheer. This idea doesn’t have to be Christmas themed – use any holiday to collect and share member feedback and enhance employee morale.