How has this idea enhanced your club's operation, etc.?
The purpose of the Insider Podcast is for our employees and members to be more engaged with each other.
How was this idea implemented, and what have been the club members' reactions?
In March of 2019, Thomas Preuml, our COO began interviewing employees to get to know them better and boost morale. Motivational and educational topics are offered and are enhancing the employees’ experience.