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Idea Fair

Outdoor Operations Checklist

How has this idea enhanced your club's operation, etc.?

By creating a checklist for opening seasonal operations, we are able to ensure employees can complete all the necessary tasks for a seamless opening and reduced the chance of missing items by placing them on one list. The checklist lays out in detail the needs of opening multiple outdoor operations including pool kitchens, snack bars and outdoor dining rooms.

How was this idea implemented, and what have been the club members' reactions?

When opening seasonal dining operations, the process is often slow and it is easy to forget important steps. We sped up the process and reduced the chance of making mistakes by creating an outdoor operations checklist, one list and calendar. The checklist includes all supporting documentation staff may need, from HR forms to menu guides, and the calendar identifies dates for task completion and a product ordering schedule. It is easy to read, so everyone from a first year Pool Manager to our Food and Beverage Director is able to use it to set up the summer months for success. While this is a 'back of the house' tool, members benefit by experiencing a well organized operation.

About the author

Phil Kiester

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