Idea Fair
Play Deck & Caddie Lounge
How has this idea enhanced your club's operation, etc.?
The renovation of the Club’s play deck and caddie lounge reimagined the arrival experience while improving daily golf operations. A new bag drop area, ample space for caddie staging, and an updated traffic flow to the clubhouse and golf courses dramatically enhanced the member arrival experience.
Operational Benefits: Improved the arrival experience from the front gate to the first tee, Increase member engagement, Streamlined golf operations, Enhanced caddie experiences, Centralize staging and staff work areas.
How was this idea implemented, and what have been the club members' reactions?
Below ground, a new bag storage facility with space for over 900 bags, and a new caddie lounge with lockers, restrooms, dining, and other amenities address operational needs while improving the experience for our staff and caddies.
Results: Strong member approval, Improved functionality, Increased member involvement, First impression aligned with Club standards.
About the author
Rich Bilotti