Idea Fair
Strategic Planning Committee
How has this idea enhanced your club's operation, etc.?
To ensure the Club remains strong for generations to come, HRC launched a comprehensive, data-driven strategic planning initiative focused on long-term sustainability, Member experience, and community connection. In using Member surveys and focus groups, the Strategic Planning Committee garnered valuable, honest opinions to guide their plans for improvements to the Club over the next ten years.
How was this idea implemented, and what have been the club members' reactions?
Guided by experienced club consultants, the Strategic Planning Committee began by listening. They used focus groups and Member surveys sent to both spouses to capture diverse perspectives across age, tenure, and how Members use the Club. Members feel heard and know they can trust the committee to make informed decisions when planning for the future of the Club.
About the author
Thomas Preuml