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Frequently Asked Questions

Downloading the app is simple, and a necessity for your Conference experience. Access the entire education schedule, manage your schedule, browse the Club Business Expo, connect with fellow attendees, and receive real-time alerts and schedule changes.

The official event app will become available to registered attendees in January 2023.

  • All Education and the Opening and Closing Business Sessions will be Business Casual (no jackets required).
  • The Networking Event will be resort casual. The event will be a mix of indoor and outdoor spaces so dress for your comfort.)

Walt Disney World

To purchase specially priced Walt Disney World® Meeting/Convention Theme Park tickets, please call 407-566-5600 or visit Tickets are valid seven days before, during, and seven days after your meeting dates. Please note the cut-off date for advance purchase savings is February 23, 2023. To enter a park, both a park reservation and valid ticket on the same day are required. To make park reservations, you will need to sign into an existing Disney® Account or create a new one and link each ticket. Park reservations are subject to availability; please check the Park Availability Calendar. For details on making a park reservation, please visit Disney Park Pass Experience Updates. If you have not visited the Walt Disney World® Resort in a while, we recommend reviewing the Experience Updates.

Club Management Institute (CMI) credits are awarded via verified attendance. At the end of each session, your presenter will share a keyword. Make note of this keyword.

To earn the most credits at Conference, follow these three steps:

  1. Register for a Full Member Registration. This registration category earns 12 Association Activity Credits, the most of any category.
  2. Attend all scheduled sessions of education and earn up to 21.5 Club Management Institute (CMI) Education Credits.
  3. Complete your session evaluation survey correctly on the event App.

You can start now to source and secure solutions to your club’s challenges at the Club Business Expo. Browse the digital floor plan and explore the more than 200 participating companies.

  • In advance, listen to the January and February editions of the Let’s Talk Club Management podcast for insider tips.
  • On site, plan to arrive in time to attend the First Timers “Newbee” Gathering on Friday, February 24, at 10:00 a.m. where you will network with other first-timers and hear directly from CMAA’s Board and Conference team. 

Check out the Visit Orlando, full of great local recommendations. 

  • All advance communications including confirmations and reminders will be distributed via email. Make sure the address is on your email safe senders list. If you have not been receiving current announcements from CMAA or if you have opted out of any emails in the past, please contact CMAA to make sure your information is current.
  • Communications, including on-site schedule changes, will be communicated via the Conference Events App. Make your in-App notifications are turned on for the latest breaking news and schedule changes.
  • Daily news will be distributed each morning at 6:00 a.m. ET via email through the Conference Daily.

Our members are integral to the success of the World Conference. Take advantage of these opportunities to meet, connect, and give back.

  • Coming Soon!

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