Outlook June 7 2019


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June 7, 2019

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2019 Conference Recordings Now on CMAA University
The recordings for many of the 2019 CMAA World Conference and Club Business Expo education sessions are now available on CMAA University for members who purchased the recordings or Full Conference or Education-Only registrations. Managers can earn up to five additional CMI credits online, by watching at least five hours of Conference education that they have not already earned credit for and by submitting the World Conference Credit Request form. The five top-rated recorded sessions will be available to all members later this summer.

Non-attendees can purchase access and the opportunity to earn credit from the World Conference education session recordings for a nominal fee. The current year (2019) is available for $199, previous years are available for $149, or you can purchase the whole library of five years for $599. Non-attendees may not use this purchase or credit-earning opportunity in lieu of their Conference Requirement for the Certified Club Manager (CCM) Eligibility Requirements.

If you have not accessed CMAA University in the past six months, forgot your password, or have any questions, please email cmaauniversity@cmaa.org.

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Nominations Open for 2019 Club Executive of the Year
Each year, Club Management magazine recognizes excellence in club leadership with its Club Executive of the Year Award. Nominations are now being accepted for the 2019 award. This prestigious honor is presented to the club executive who most embodies the values, vision, and professionalism of the Club Management Association of America.

Originally known as the Club Manager of the Year, this distinction was created in 1985 by Club Management magazine to honor an individual who by his or her achievements best represents the qualities found in all hard-working, dedicated club management professionals. In 2008, the award was re-titled to mirror the evolution of the role of a club management profession. Thirty-three distinguished club management professionals have been honored through this award.

The Club Executive of the Year winner will be profiled in the December 2019 edition of the Let’s Talk Club Management Podcast, the 2020 January/February issue of Club Management magazine, and honored at the CMAA 2020 World Conference and Club Business Expo in Grapevine, TX.

To nominate a member, please access the submission guidelines at www.cmaa.org/ceoy. Nominations must be received by August 30.
Why Donate to The Club Foundation? 
In July, your CMAA dues invoice will go out and you will have the opportunity to donate to The Club Foundation. But, why should you?

Here’s a good way of thinking about it: dues are something that you pay to help yourself and your career, and a donation is something you give to help others. The money raised by The Club Foundation supports managers in the areas of Education (think professional development), Scholarships and Grants (like the Sally Burns Rambo Scholarship), Industry Research (like the Millennial Study), and Charitable Initiatives (like the donations made to support Tee It Up for The Troops, Nextgengolf, and Caddy for a Cure). Your donation to The Club Foundation will help others achieve their goals and in turn, will help keep the club industry healthy.


“Thanks to The Club Foundation for giving me the opportunity to attend the World Conference. This opportunity has provided me with the necessary tools and networking for my career path. I am forever grateful and appreciative for being selected as a recipient for the James Singerling scholarship. Without this award, I would not have been able to attend Conference. I am forever grateful for The Club Foundation for believing in me and my future.”

Kemorr Condappa
Assistant F&B Director
The Landings Yacht, Golf and Tennis Club

   Kemorr - CF

“Thanks to winning the Kendall Scholarship, I was able to attend BMI Leadership Principles where I met a manager who offered me a leadership opportunity for the 2018 Masters Tournament which eventually lead to my current job. Without the scholarship that enabled me to attend the BMI, I would never have made this valuable connection.”

Allie Waldman
Assistant Clubhouse Manager
Augusta National Golf Club

  Waldman - CF

Donate to The Club Foundation when you pay your dues or donate today by texting the word clubs to 41444.

Help Grow Our Association
It’s hard to believe that we’re almost halfway through the year! Do you know someone at your club who could benefit from being a member of CMAA? If so, encourage them to join today! CMAA National dues are $250 ($212.50 for Alumnus) through August 31. The application process starts at the local level, so direct them to your chapter contact.

For more info, send prospective members to www.cmaa.org/join and help grow our Association.

Did You Know?  CMAA Annual Survey Reports like Finance and Operations and Compensation and Benefits are free to those who participate. Learn how you can secure a copy of a report at https://www.cmaa.org/surveys.aspx.

Icon - Featured Job   Featured MOL Job:  Club in TX Seeks General Manager
Featured MMCO Job:  Club in GA Seeks Asst. F & B Director
Featured MMCO Job:  Club in NJ Seeks F&B Ops Manager

ClubCareers Job Boards:
Management Openings List
(Member login required)
Mid-Management Career Opportunities List 
Entry-Level Opportunities
  (Free listing)
(Free listing) 

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Ask CMAA Research: Factors for Successful Recruitment of Hourly Employees
Summer is almost here and that means it is time to make sure your club is fully staffed and ready to go! A big challenge that clubs face is recruiting hourly employees and it is also a topic that CMAA members often request information about from our Research Department. Based on the 2017 CMAA Industry Study: Recruiting Hourly Employees, the following information is very helpful towards identifying factors for successful recruitment of hourly employees.

Research Chart

There are several factors that contribute to the successful recruitment of hourly employee candidates and they include hourly wage, company culture, benefits, and location among others. These are some of the same challenges that clubs face when recruiting candidates. One of the keys is to evaluate the hourly staffing needs on at least an annual basis like 60 percent of the clubs do in this survey. If something is helping to contribute to the success of your recruitment, it is important that your club remains competitive. Some factors that contribute to the successful recruitment of hourly employee candidates are not always controllable, so it is important to focus on factors that can be adjusted.

For more information like this, please access the Research section on the CMAA website. If you ever have any questions or requests for other types of information, please don’t hesitate to contact the Research Department and ask CMAA!

Summer Is Here: Train Your Employees
Training employees on safety is necessary but it is not exactly the most exciting topic. But this year, the National Institute for Occupational Safety and Health (NIOSH) has tied this necessary topic into arguably the hottest pop culture trend of 2019, the final season of Game of Thrones. Read more.

Has Your Club Upgraded its High Chairs? CPSC Implements New High Chair Safety Standards
Effective June 19, the Consumer Product Safety Commission (CPSC) has implemented new safety regulations for high chairs. The new regulations are designed to prevent falls when a child attempted to climb into or out of the high chair, when the chair tipped over as a child pushed back or rocked back and forth while seated in the high chair, or when a piece of the equipment such as the restraint, tray, or lock of the high chair failed. Learn more.

Can Your Employees Speak Knowledgeably About Wine?
Vino 101 will make you certain your employees are able to answer member’s questions about wine pairings or recommending a wine. This short online course can help boost your employee’s confidence by teaching food service professionals the basics about wine. The course aids in recommending, selling, and serving wine and is the perfect intro to wine or refresher course for seasoned professionals. Vino101 is now included in a club subscription to the Club Resource Center. For only $1,195 you can choose to train your entire staff on wine basics along with a growing list of other imperative staff training courses! To learn more or purchase a subscription, visit the Club Resource Center today.

Need Intelligent Operations for Your Club?
FacilityDude has solutions for you to keep track of all the routine maintenance and inventory tallies for the many systems and areas of your club. MaintenanceEdge and InventoryEdge are two foolproof software products that improve productivity, communication and manage and track inventory. These are built into a web-based platform so that “business as usual” means having exactly what you need when you need it. 

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Private Clubs Can Affect Communities Through Charitable Affiliates
Beyond providing a place for their members to meet, socialize, and entertain, private clubs regularly look for opportunities to make a positive impact in their community. Due to limitations in their operations and the fact that donors are not entitled to charitable contribution deductions, private clubs may struggle with making a significant impact in a direct way. However, by establishing and maintaining an affiliated tax-exempt charity, private clubs may identify new ways to address community needs. Read more in this insight from RSM.

Changing the Face of the Golf Business: How More Female Leaders Can Make Golf More Profitable
The evidence from global business studies is clear: companies with more diverse management teams achieve greater profitability. However, in golf clubs in the United States, women make up less than nine percent of general managers, only one-and-a-half percent of superintendents and there have only ever been four female members of the American Society of Golf Course Architects.

Syngenta Growing Golf speaks to the women changing the face of the golf business and finds out how more female leaders can transform golf. Read more.

GCBAA, ASGCA to be Golf Industry Show Presenting Partners
Longtime Golf Industry Show (GIS) partners, Golf Course Builders Association of America (GCBAA) and the American Society of Golf Course Architects (ASGCA), have both increased their commitment to the event and have been named presenting partners.

The GIS, produced annually by the Golf Course Superintendents Association of America (GCSAA), offers a week of networking opportunities and hands-on access to golf course and facility management solutions for golf industry professionals. The GIS kicks off each year with the GCSAA Golf Championships, followed by four days of innovative education and the golf course management industry’s largest trade show.

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Jun 19   Webinar: Fostering a Compliant and Inclusive Culture — A Key Differentiator in Attracting and Retaining Talent 
Jul 22-24   CSFA Annual Conference & Corporate Partner Showcase — Ocean Reef Club, Key Largo, FL
Aug 5   CCM Exam — Local Proctored
Sep 1   James B. Singerling Scholarship  application due to The Club Foundation
Sep 1   Sally Burns Rambo Scholarship application due to The Club Foundation
Sep 5   Club Leadership Summit — Philadelphia CC, Gladwyne, PA
Sep 11-13   Leadership/Legislative Conference — Charlotte, NC
Sep 16-20   BMI General Manager/Chief Operating Officer — Michigan State University, East Lansing, MI
Sep 23-26   BMI Wine and Food Experience — Napa, CA
Sep 23-27   BMI Club Management — Georgia State University, Atlanta, GA (FULL)
Sep 26   Club Leadership Summit — Myers Park CC, Charlotte, NC
Sep 29-30   CSFA Regional Workshop, in Collaboration with CMAA’s Philadelphia &
Vicinity Chapter — Merion Cricket Club, Haverford, PA
Oct 1   Willmoore H. Kendall Scholarship application due to Chapter
Oct 6-9   Mid-Management Conference — New Orleans, LA
Oct 7-11   BMI General Manager/Chief Operating Officer — Michigan State University, East Lansing, MI
Oct 14-18   BMI Leadership Principles — Cal-Poly Pomona, CA (FULL)
Oct 15-17   Capital Improvements Summit — Chicago, IL
Oct 28-Nov 1   BMI Club Management — Georgia State University, Atlanta, GA (FULL)
Oct 28-Nov 1   BMI Tactical Leadership — Cornell University
Nov 1   Willmoore H. Kendall Scholarship application due to The Club Foundation
Nov 1   LaRocca Family Executive Scholarship application due to The Club Foundation
Nov 4-8   BMI Food and Beverage Management — University of Houston, Houston, TX (FULL)
Nov 4-8   BMI Strategic Leadership — Boston, MA
Nov 12   CCM Exam — Local Proctored
Nov 17-22   Joe Perdue Certification Review Course and CCM Exam — Georgia State University, Atlanta, GA
    * Webinars begin at 2:00 p.m. Eastern Time, unless otherwise noted
* Webinar registration opens approximately seven days prior to event