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Club Details

Big Sand Lake Club

4571 Big Sand Lake Club Rd
Phelps, WI 54554


Age of Club Number of Members Average Age of Members Club Ownership
128 135 -- Member-Owned
Gross Dollar Volume Annual Dues Volume Annual Food Sales Annual Beverage Sales
-- -- $90,000.00 $5,000.00

Golf Facilities

Golf - 9-HoleĀ Public Course with carts available

Tennis Facilities

Two courtsĀ and Pickle Ball

Swimming Facilities

Lakefront, Pier and Swimraft

Other Athletic Facilities

Watersports (Waterski, Sailing, Canoeing/Kayaking, etc) and Fishing available to the Members

Dining Facilities

Indoor and outdoor facilities

Special Club Features

Big Sand Lake Clubis not only a place, but also about people. It is about friendships and a special place where your family can gather year after year – literally for generations. On the shore of Big Sand Lake in the beautiful north woods of Wisconsin at the border of the Nicolet and Ottawa National Forests, the Club is situated in one of the most pristine and private environments imaginable.  Eagles nests on Club property, fish abound in the lake and trails wind their way through untouched woodlands. This truly is a place to relax, to reconnect with yourself and to enjoy time with friends and your family.

Founded in 1891as the Eagle River Fishing and Shooting Club, Big Sand Lake Club has evolved over more than a century to a family centered club with approximately 135 members. Original buildings on Club property were remnants of a logging camp. Eventually additional cabins and a clubhouse were built. The original Clubhouse, affectionately known as “the Flop”, was destroyed by fire in 1924. In 1926, the current clubhouse or “Lodge” was completed. Some 15,000 square feet, it was at the time, the largest all log structure in the United States. Today, it remains the center of Club activities. The Lodge consists of 23 guest rooms, women’s and men’s card rooms, a billiard room and a dining room where breakfast and dinner are served six days per week.

Club is open 7 days per week, 5 months per year.

Job Details

Date Posted

1/4/2021

Job Title

General Manager

Brief Job Description

Responsibilities:

  • The Club Manager is responsible for the day-to-day operations of Big Sand Lake Club, and reports to the Club President.
  • The Club Manager coordinates activities with the Chairs of the following committees: Finance, Golf, Dining, House, Building & Grounds and Sports & Pastimes.
  • The Club Manager conducts herself or himself in a responsible and professional manner at all times while at or away from the club and encourages other staff members to do the same to reflect the proper image of the club throughout the community.
  • Although the Club is not open in the winter the Club Manager’s position is a year round position; with the off-season spent opening the Club in the spring, closing it in the fall, hiring and training personnel and other activities.
  • During the Club Season, Memorial Day weekend to Labor Day, there may be significant hours required.
  • Late March until Memorial Day weekend; and a month or so after closing in late September, there are also significant time requirements.
  • Between November 1 and mid-March the time demands are more sporadic
  • Implement and oversee adherence to Club COVID policies and procedures to protect all members and employees.
  • Recruit, hire, train, lead, mentor, motivate and terminate employees as required.
  • Create and maintain a strong employee team culture.
  • Ensure that the employees are at all times attentive, friendly, courteous and efficient in their interactions with members, guests, management and all employees.
  • Effectively monitor and actively lead the customer service effort.
  • Oversee that all employees receive orientation, training and resources necessary to ensure employee effectiveness, courtesy toward others and continued development.
  • Conduct weekly staff meetings, motivate the staff team and control turnover.
  • Ensure complete processing of member charges daily. Create invoices upon member/guest departures, and send monthly invoice statements.
  • Collect past due receivables.
  • Analyze budget and control costs.
  • Manage the forecasting and inventory for the Club.
  • Coordinate operations of the Club, including: front desk, reservations, dining, housekeeping, maintenance, purchasing, invoicing, and scheduling employees’ daily duties to effect operational efficiency.
  • Oversee the physical appearance of the property to ensure cleanliness and maintenance of the physical property through inspections and preventative maintenance programs.
  • Ensures property, grounds, physical plant and work areas maintained to standard.
  • Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
  • Able to be diplomatic and tactful − yet firm − in dealing with member constituents.
  • Resolve complaints and respond quickly to requests in a friendly manner.
  • Ensure Club is in compliance with all Federal, State and local laws and procedures. Including OSHA, EEOC, Wage and Hour and Health laws.
  • Manages Wedding clients and group clients, and take part in new member recruitment.
  • Perform all other duties as requested.

Candidate Qualifications

  • Strong motivator and leader.
  • Working knowledge of accounting practices, QuickBooks, billing and accounting procedure and ability to enter and validate data.
  • Advantage to have experience as a manager or assistant manager of a Club property, or a restaurant/hospitality service company.
  • Working knowledge of Point of Sales systems and technology
  • Possess operational experience and a comprehensive understanding of front desk, training and housekeeping.
  • Ability to manage cross-functional teams and multi-disciplinary projects.
  • Ability to make complex decisions in a dynamic environment in support of the club’s culture and members
  • Advantage to have knowledge and skills involving renovations and managing projects.
  • Required to work nights, weekends and holidays and be on call when necessary.
  • Ability to thrive in small town environment.

Educational Requirements

Date Position Available

May 2021

Other Benefits

  • Salary with bonus opportunity
  • Health Care benefits
  • Private home and utilities (including wifi  and cable TV) provided year-round on property
  • Food during season
  • Gas for car
  • Opportunity for spouse/partner to work during the season (depending upon the needs of the Club)

Please send resumes to:

Martin Whitfield
Board Member/Search Committee
BSLCManagerPosition@gmail.com

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