Frequently Asked Questions

In 2025, CMAA tested a registration process requiring individual review, thus leading to a delay in receiving a confirmation email. After collecting feedback from our members and attendees, we have removed this functionality for 2026.

All successful registrations will receive an automatic email confirmation that will contain official information, including your link to book your hotel reservation. Please save this email as your receipt; the links within it can be used to make changes to your registration including adding additional tickets, workshops, etc. Please check your spam filter if you do not receive your confirmation.

Anaheim, CA, has a campus atmosphere with the Convention Center conveniently located within short walking distance of multiple hotels including most major brands. CMAA has contracted with multiple properties from which attendees can choose. Daily programming and evening events will occur at the Anaheim Convention Center and the Anaheim Marriott.

CMAA hotel reservation options will open in mid-October. After you complete your World Conference registration, your confirmation email will include a personalized link to book your hotel through the Passkey system. We encourage you to reserve your room as soon as you register to secure the best availability. While we do not anticipate rooms filling as quickly as they did for the 2025 World Conference in Tampa, FL, early booking is still recommended.

CMAA hotel reservation options will open in mid-October. Any emails you receive from third parties offering to book options for the 2026 World Conference are unauthorized and likely scammers. Unauthorized housing companies known as “housing poachers” might contact you and identify themselves as being affiliated with CMAA or the World Conference and Club Business Expo. Lured by highly attractive rates, exhibitors, and attendees fall prey to these imposters losing significant deposits, discovering hidden costs, up front charges, or being bait and switched to hotel rooms they never booked. CMAA has no affiliation with third-party hotel brokers and hotel reservations should only be made using the link provided when registration opens to ensure guaranteed reservations.

For any requests for suite booking, please contact Jayne Ayers, CMAA’s Director of Meetings & Events, at 703-739-9500.

CMAA offers multiple options for your significant other/spouse including a Significant Other—Full registration, a Significant Other—Basic Registration, and individual guest tickets. Please note that current CMAA members or individuals working in the club industry are prohibited from using these guest categories and cannot earn Education Credits. Check out the registration categories for more details.

Downloading the app is simple, and a necessity for your Conference experience. Access the entire education schedule, manage your schedule, browse the Club Business Expo, connect with fellow attendees, receive real-time alerts and schedule changes, and access the session evaluations to qualify for Education Credits.

Step One: Download and Open the Cvent Events App.

Step 2: Enter Event ID, CMAAWC26, to download the World Conference information.

Step 3: Log into the App with your first and last name and email address. Be sure to use the same email address that you used when you registered for the CMAA World Conference.  

Step 4: Get verified. You will receive an email and/or text message with a numeric code to verify your login. 

Step 5: Set up and approve your profile. Don't forget to add a profile picture to help you connect with fellow attendees!

Make sure to log in to see all features, including the session surveys you need to complete to obtain your Education Credits for certification!

• When logging into the App, you must use the same email as your registration.
• The World Conference event app requires Android 10 and higher or iOS 14 and higher. Kindle Fire and other devices that use the Amazon App Store are not supported, but if you have another device that fits these requirements, you might consider that alternative.

For issues accessing the App, please contact the CMAA Team.

• All Education and the Opening and Closing Business Sessions will be Business Casual (no jackets required).
• The CMAA Welcome Reception and the Networking Event will be resort casual.
• Don’t forget to wear comfortable shoes and bring a light jacket or sweater for indoor air-conditioned temperatures!

Club Management Institute (CMI) credits are awarded via verified attendance. At the end of each session, your presenter will share a keyword. Make note of this keyword.

To earn the most credits at Conference, follow these three steps:

1. Register for a Full Member Registration. This registration category earns 12 Association Activity Credits, the most of any category.
2. Attend all scheduled general and concurrent sessions of education and earn up to 20 Club Management Institute (CMI) Education Credits. Attendees can only receive Education Credits for one session during each concurrent time slot. Attending at least four education sessions satisfies your World Conference attendance requirement towards Certification.
3. Complete your session evaluation survey correctly on the event App following each Education Session you attend.

CMAA is paperless and no longer offers printed event tickets. Your badge will feature a QR code that will be scanned for admittance to various events, including but not limited to the following events:

• CMAA Welcome Party
• Awards Breakfast
• CMAA Networking Event (ticket exchange for official event credential)

You can start now to source and secure solutions to your club’s challenges at the 2026 Club Business Expo. Browse the digital floor plan and explore the more than 260 participating companies.  

Is this your first World Conference? That makes you a World Conference “Newbee!” We’ve got you covered! Gain insights into maximizing your Conference experience with two events specially designed for and limited to first-time Conference attendees.

• On site, arrive in time to attend the First Timers Newbee Orientation on Tuesday, February 17, at 8:30 a.m. where you will hear directly from CMAA’s Board and Conference team and engage in facilitated networking to make new connections.
• At the Newbee Social beginning at 5:15 p.m., network with other first-time CMAA adventurers.

Also, in advance, listen to the January editions of the Let’s Talk Club Management podcast for insider tips.

Are you looking forward to discovering new eats at World Conference? Take some time to explore the dining options available in and around the Anaheim Convention Center. Browse, plan, and make reservations before heading to California to ensure that your week is set for success. Take a look at dining options online.

Daily programming and evening events will occur at the Anaheim Convention Center (800 W Katella Avenue, Anaheim, CA) and the Anaheim Marriott (700 West Convention Way, Anaheim, CA).

Travel: The Anaheim, CA, area is served by multiple airports.

• 13.5 Miles/20 Minutes
  John Wayne Airport (SNA) offers more than 45 nonstop destinations throughout the   US, Canada, and Mexico, with more than 250+ average daily arrivals and departures.  
  
  
• 18 Miles/30 Minutes
  Long Beach Airport (LGB) offers domestic flights to more than 20 destinations within the US and averages around 80 daily arrivals and departures.
  
  
• 35 Miles/50 Minutes
  Los Angeles International Airport (LAX) is the fifth busiest airport in the world and averages 1,200 daily flights.  
  
  
• 37 Miles/43 Minutes
  Ontario International Airport (ONT) is a full-service airport that offers daily nonstop commercial jet service to more than two dozen major airports in the US, Mexico, Central America, and Taiwan.  

Please note that travel times may vary due to traffic.

Parking:

• The Anaheim Convention Center offers convenient parking. Access parking via Transit Plaza or West Avenue Street. View the full map of options.
  
  
• The Anaheim Marriott offers self and valet parking options beginning at $44 daily. Learn more.

• All advance communications including confirmations and reminders will be distributed via email. Make sure the address cmaa.org is on your email safe senders list. If you have not been receiving current announcements from CMAA or if you have opted out of any emails in the past, please contact CMAA to make sure your information is current.
• Communications, including on-site schedule changes, will be communicated via the Conference Events App. Make sure your in-App notifications turned are on for the latest breaking news and schedule changes.
• Daily news will be distributed each morning at 6:00 a.m. PT via email through the Conference Daily.