Outlook January 6 2017

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  January 6, 2017

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January 15 Is the World Conference Regular Registration Deadline
Are you going to the 90th World Conference on Club Management and Club Business Expo, February 7-11, 2017? The regular registration deadline is coming up on Sunday, January 15. After that date, prices will increase in most registration categories.

Check out these event highlights:

Four Featured Speakers and a Variety of Educational Opportunities

  • Peak performance expert, Dan Thurmon
  • The Business Growth Guru, Cameron Herold
  • Entrepreneur and Philanthropist, Sheila C. Johnson
  • Explorer Ben Saunders
  • An In-Conference Workshop on Human and Professional Resources
  • More than 70 other sessions covering all ten competencies

Networking, Networking, Networking

  • The Networking Event: Taste of Orlando at the Country Club of Orlando
  • The CMAA Young Professionals Mixer (for those 35 and under)
  • The Club Foundation Events including the Golf Tournament, Run With the Presidents and Casino Night

And more!

  • The two-day Club Business Expo spotlighting the latest club industry innovations
  • The At-Conference Career Services Center, Resume Critiques and Coaching Sessions
  • The Career Opportunities and Mentoring Showcase

Regularly priced registration fees expire Sunday, January 15.  CMAA offers a number of registration options to fit every budget! Register now and save $100 on most registration categories!

Already registered? Don’t forget to reserve your accommodations by January 19

Call for Conference Volunteers
Are you going to Conference in Orlando? Please consider volunteering to introduce education session presenters. Each year the Education Department relies on generous volunteers to introduce more than 80 speakers. The Education Department wouldn’t be able to put on a successful program without the volunteers.

To sign up, simply go online and browse the schedule of sessions. Select a session that you would like to volunteer and enter your information. A confirmation e-mail will be sent to you right away and then a reminder e-mail will be send closer to the event. You will only need to introduce the speaker at the beginning of the session as we will have the presenters display the attendance code on the last slide of their presentation.

Please contact David McCabe if you have any questions.

Details for the Documented Mentorship Under the New CCE Requirements Are Finalized

Beginning in 2018, a mentorship component will be required to achieve your Certified Chief Executive (CCE) designation as approved by the former Certification Committee and CMAA Board in 2014. The mentorship component will require managers to either mentor an entry-mid level manager through one specialization of the MID Program on CMAA University or complete a one year documented mentorship.

Mentors who decide to complete a one year mentorship are responsible for documenting said relationship. Mentors are required to complete at least six conversations, one of which can be used as an introduction call to establish at least three goals of the relationship. Mentors are also expected to invite their mentee to their club for a day of shadowing, meeting with each department and how they operate and tour. If the mentee is internal, you are required to send your mentee to another club for the same one day experience. Finally, the mentee must submit a Mentee Statement, detailing how the mentorship relationship impacted them and what they learned.

Updated CCE Petition documentation will follow this spring. Managers pursuing their CCE will also have to meet the standing qualifications.

New on CMAA University: Dynamic Programming to Drive Member Engagement 
In today’s competitive environment, having great facilities, service and staff is just the “ante” into the game.  The real game-changer is dynamic programming that creates greater member engagement and provides new member prospects. Learn how to create such programming with Kathy O’Neal’s newest course: Dynamic Programming to Drive Member Engagement. This course is only $59 for CMAA member managers and, upon completion managers will receive 1 CMI Credit.

Sign in to learn more about this course in the Executive Level Education area of the CMAA Member Education carousel.

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2016 Jill PhimonPresident’s Perspective: Celebrating 90 Years
Happy 90th Anniversary CMAA! It was in January 1927 that CMAA began.

The first annual CMAA Convention began at 10:40 a.m. on Monday, January 24, 1927, at the Hotel Sherman, in Chicago, IL. It was at this first meeting of the organization that the first officers were elected, and Colonel C.G. Holden became the first President. Following the elections and creation of bylaws, the Conference’s program included topics still familiar today, such as operating like a business, managing labor costs, communications among the club manager, greens keeper and golf professional, service charges and minimum house charges.

Approximately 100 club managers attended this first meeting. Interestingly, female club managers were part of the leadership from the start including supervising regional activities, and ten percent of the first Convention attendees were female. 

I hope many of you will join me for the CMAA 90th World Conference on Club Management and Club Business Expo, slated for February 7-11, 2017, in Orlando, FL (notice the 90th theme again!) I am so excited about the speaker line up for this conference as well as the new consecutive education sessions that will allow you to receive CMI Credit at conference. There are so many new and exciting changes; you will not want to miss this event.

I hope each of you have a wonderful holiday season and cheers to a fantastic 2017!!

Jill Philmon, CCM, CCE
CMAA President

Enter the 2017 Idea Fair
Did you and your team come up with an idea this year that is too good not to share with your peers? If so, enter the Idea Fair! The competition and showcase of ideas will be held at CMAA’s World Conference on Club Management in Orlando, FL, February 7-11. Since the sharing of knowledge has always been the hallmark of CMAA, the Idea Fair is a great avenue for club managers to exchange ideas.

Each CMAA member is encouraged to enter – you do not need to attend Conference to enter or win. Regardless, appropriate recognition and two Association Activity Credits will be awarded to the winner in each of the 21 categories. Association Activity Credits will also be awarded to all members who enter.

In addition to the “Most Innovative Idea Award,” there will be a “Showstopper Award” and a “Chairman’s Award” given out by the judging committee. Make sure your idea stands out from the rest to be considered for these exciting new awards!

Read more details on how to enter, as well as category information and to access the official entry form.

We look forward to seeing your ideas at Conference.

Please note that Idea Fair winners will be announced and recognized on Friday, February 10 during the General Education Session and Awards from 8:00 a.m.-9:30 a.m.

Student Chapter of the Year Due January 13
Don’t forget your Student Chapter of the Year entries are due January 13! Entries can be submitted electronically or in the mail if providing supplemental materials. The Student Chapter of the Year entry form, judge’s score sheet and chapter size category information can all be found online.

Participation from every single chapter is encouraged to help identify strengths and weaknesses and ultimately help your chapter grow. The winning student chapter in each chapter size category, small, medium and large, will receive a $1,000 Conference Registration grant from The Club Foundation. All entries are due back to National Headquarters no later than Friday, January 13, 2017; late entries will not be accepted.

Making Plans for World Conference? Register for the Golf Tournament, Too!
New CF LogoWith the New Year upon us, CMAA members are beginning to think about booking flights for CMAA’s 90th World Conference on Club Management and Club Business Expo. Don’t forget about the opportunity to participate in an afternoon on the links at CMAA’s Golf Tournament, benefitting The Club Foundation’s Scholarship and Grants Program.

The pre-conference Golf Tournament will be held this year at Hawk’s Landing Golf Club on Monday, February 6 with a shotgun start at 12 noon and a four-person scramble format open to all, but participation is limited to the first 144 players to register. Registration will include 18 holes of golf, a cart, boxed lunch, gifts and awards.

Register for the Golf Tournament today.

We’d love to see you out on the course on Monday, February 6! If you have any questions, please contact Carrie Wosicki  at (703) 299-4283.

CMAA Notes Passing of Past National Board Member Robert Southwell, CCM
With great regret, CMAA announces the passing of Past National Board Member, Robert G. Southwell, CCM, on Monday, December 26, 2016. He began his career in club management in 1954, and joined CMAA in 1957. He earned his Certified Club Manager (CCM) designation in 1966, and joined the Honor Society in 1980. He was elected to the Board of Directors in 1979, and ultimately served for a total of six years. He was actively involved with a number of CMAA Committees including as Chairman of the Ethics & Grievance, Membership Development & Maintenance, and the Magazine Committees. Robert was actively involved with the Texas Lone Star Chapter, serving as President, Secretary-Treasurer, Education Chairman and Scholarship Chairman.

Did You Know? You Can Go on a Hotel Safari in Orlando
Ever wanted to see the back of the house operations at a major resort hotel? Looking for operations ideas for your club? If the answer is yes, the hotel safari just might be for you. CMAA has arranged for a tour of four major areas of operations of the Orlando World Center Marriott: Food & Beverage Operations, Aquatics and Spa, Housekeeping and Laundry and Banquets Back-of-House Operations. Attendees will spend 45 minutes in each area, culminating with lunch at the end of the program. The three-hour program will start at 9:00 a.m. and the cost is $99 per person. The safari will be worth three CMI Credits. Register today.

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Keep Your Employees Safe This Winter
Cold weather came early this year and many parts of the country have already experienced snow, ice and freezing rain. Despite the outside conditions, many club employees have to get their jobs done. Take time to remind your employees about cold weather hazards. Working in cold weather can be just as dangerous as working in excessively warm weather. Use these OSHA training resources to keep your employees safe this winter. Read more in Legislative Report.

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OSHA Clarifies Employer’s Recordkeeping Obligations in New Rule
On Monday, December 19, the Occupational Safety and Health Administration issued a final rule designed to clarify an employer's continuing obligation to make and maintain an accurate record of each recordable injury and illness. The final rule does not add any new compliance obligations for employers or change any existing reporting requirements. The final rule is slated to become effective January 18, 2017. Read more in Legislative Report.

Golf Range Magazine Names Top 50 Golf Courses
Golf Range Magazine recognizes the practice facilities and managers whose achievements stood out during 2016. Click here to see the Top 50 Private listings.

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Jan 9-13   BMI Leadership Principles - Cal-Poly, CA (FULL)  
Jan 19   Governance/Leadership Summit - Atlanta Athletic Club, Atlanta, GA
Jan 30   CCM Exam: Local Proctored
Feb 7-11   90th World Conference on Club Management and Club Business Exposition - Orlando, FL
Feb 23   Governance/Leadership Summit - Arizona Country Club, Scottsdale, AZ
Feb 27-Mar 3   BMI Club Management  - Georgia State University (FULL)  
Mar 8   Governance/Leadership Summit - Frenchman's Creek Country Club, Palm Beach Gardens, FL
Mar 13-17   BMI Strategic Leadership - Boston, MA
Mar 27-31   BMI Tactical Leadership - Cornell University
Apr 3-7   BMI Club Management  - Georgia State University (FULL) 
Apr 10-14   BMI General Manager/Chief Operating Officer - Michigan State University
Apr 23-28   Joe Perdue Certification Review Course and CCM Exam  
Apr 24   CCM Exam: Local Proctored
May 1-5   BMI Golf Management - Admiral's Cove Club, Jupiter, FL (FULL) 
Aug 7   CCM Exam: Local Proctored

* Webinar registration opens approximately 7 days prior to event