Episode 123: Advancing Technology in Clubs
In this conversation with Vache Hagopian, the Chief Revenue Officer at Jonas Club Software, we cover everything from mobile technology such as apps and tableside ordering to the feedback loop toward consistent improvement.
30 Oct 2024
Episode 122: The State of the Association
CMAA CEO Jeff Morgan's State of the Association speech from the 2024 Leadership/Legislative Conference
10 Oct 2024
Episode 121: Introducing the Capital Improvements Handbook
We dive into the CMAA Capital Improvements Handbook, a comprehensive guide designed to help club decision-makers confidently manage capital improvement projects.
24 Sep 2024
Episode 120: The Power of Ten
In this episode, we sat down with members of the P10 (Power of Ten) Mastermind group.
20 Aug 2024
Episode 119: Mid-Manager Task Force
We sat down with members of the Mid-Manager Task Force to talk about the challenges faced by mid-managers.
26 Jul 2024
Episode 118: Verified Internship Program at Myers Park Country Club
In this episode, we had the opportunity to chat with Erin Schlegel, CCM, the Youth and Activities Director at Myers Park Country Club, and Rachel Richardson, one of Myers Park’s summer interns.
17 Jul 2024
Episode 117: Weaving Junior Members into the Fabric of the Club
We’re checking in with John Gravett, CCM, CCE, winner of the Most Innovative Award at the 2024 Idea Fair for his submission about his Club’s Junior Member Orientation program.
26 Jun 2024
Episode 116: Accessible Golf for All
What the National Alliance for Accessible Golf is and how clubs and courses can begin to make their spaces more welcoming to individuals with disabilities.
20 Jun 2024
Episode 115: Service and Hospitality Culture
We’re joined by Sam Lindsley and Chris DeChillo, who discuss what club management professionals should do to establish and maintain service excellence year-round.
11 Jun 2024
Episode 114: Sharing Gratitude - A Showstopping Idea
We’re checking in with Bri Brookins, Assistant General Manager at Detroit Athletic Club in Detroit, MI, the winner of the Showstopper Award at the 2024 Idea Fair.
31 May 2024
Episode 113: Staff Support Fund Raffle
In this episode, we’re checking in with Jeffrey Blais, CCM, CCE, CEO, winner of the Chairman's Award at the 2024 Idea Fair for his submission in the Staff Management and Incentives category.
22 May 2024
Episode 112: The 2024 State of the Association
Jeff Morgan's State of the Association speech from the 2024 World Conference and Club Business Expo offers a snapshot of where CMAA is now, how the last year has gone, and what we're looking to in the future.
03 Apr 2024
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