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February 4, 2022

Outlook

Professional Development

Attend the World Conference Virtually and Satisfy Your Requirement

Designed specifically for club management professionals who cannot make it to San Diego, the Virtual registration option offers six featured speakers and the opportunity to satisfy your World Conference attendance requirement.

This registration category provides access to six, live education sessions including:

  • Saturday, February 19, 2:15–3:15 p.m. PT, General Education with Featured Speaker Jeff Havens
  • Sunday, February 20, 8:00–10:00 a.m. PT, Opening Business Session with Featured Speaker Robyn Benincasa
  • Sunday, February 20, 4:00–5:00 p.m. PT, General Education Session featuring Ginny Clarke
  • Monday, February 21, 8:00–9:30 a.m. PT, CMAA Member & Chapter Awards Breakfast with Featured Speaker Bill Walton
  • Tuesday, February 22, 8:30–9:30 a.m. PT, General Education with Featured Speaker Nichol Bradford
  • Wednesday, February 23, 1:45–3:30 p.m. PT, Closing Business Session with Featured Speaker Dustin Garis

Virtual registrants who attend all live sessions will satisfy their Conference requirement and earn six (6) CMI Credits.

Please note: All times are Pacific Time (PT). Credits will be awarded only for live participation. Recordings will not be available.

Learn More and Register Today

 

 

We Need You: Volunteer to Introduce Speakers at World Conference

The 2022 World Conference on Club Management will feature more than sixty education sessions. Each year, the Education Department relies on the kindness of volunteers to introduce the session speakers. Please consider introducing one or more sessions. The process is simple. First, visit the Volunteer Page and look for the sessions that you are planning to attend. If you see a session that you would like to introduce, you just need to click on the “click here to reserve” link and enter your information.

You will receive a confirmation email with the session date, time, and room location listed. Once on site, just stop by the Member Services Pavilion about 15 minutes prior to the session and a member of the Education Department team will give you the introduction text. Each introduction takes about three minutes. Please feel free to contact David McCabe if you have any questions.

Thank you in advance to all who volunteer to introduce speakers.

Volunteer

Membership & Member Benefits

How to Get the Most Out of a Conference: Your Advance Guide to the World Conference

The 2022 CMAA World Conference & Club Business Expo is a busy five days and features more than 70 sessions, multiple networking events, and many opportunities for career advancement. Use these tips to get the most out of the event:

Dress Code

  • All Education and the Opening and Closing Business Sessions will be Business Casual (no jackets required).
  • The Networking Event will be resort casual. The event will be a mix of indoor and outdoor spaces so dress for your comfort.

Education: Planning Your Schedule and Earning Credits

Get a jump start on picking your Conference education sessions. With multiple concurrent session options, it is always best to plan what you want to attend. No preregistration is required; you can attend the sessions you want but it will save you time on site. Access the World Conference App to explore all available sessions.

Club Management Institute (CMI) credits are awarded via verified attendance. At the end of each session, your presenter will share a keyword. Make note of this keyword.

To claim credits for a session:

  • Find the session that you attend on the schedule within the event App.
  • Locate the section titled “Surveys” under the speaker’s picture.
  • Click on the survey and complete the short questions asking feedback on the session and presenter(s) of the session and the keyword given at the session.
  • You will only have 48 hours after each session to claim your credits for a session. Please enter your request shortly after the session.
  • That’s all that you will need to do. The app will know who you are and report your member number back to CMAA. Shortly after Conference, the Professional Development will post the credits to your record and attendees will be notified.

Expo: List of Participating Exhibitors

You can start now to research and secure solutions for your challenges at the Club Business Expo. Browse the digital floor plan and access the more than 200 participating companies including 45 first-time exhibitors. You can also access the full Club Business Expo Guide in the January/February edition of Club Management magazine.

First-Time Attendees

In advance, listen to the January and February editions of the Let’s Talk Club Management podcast for insider tips. On site, plan to arrive in time to attend the First-Time Conference Attendee Gathering on Saturday, February 19, at 10:00 a.m. where you will network with other first-timers and hear directly from CMAA’s Board and Conference team. 

Health & Safety Information

Make sure you have completed the vaccination verification process through 42*Chat. Get started now with your mobile phone:

  • Please either text UPLOAD to 855-537-0343 or follow this link if you do not receive a response after texting the bot.
  • Follow the instructions to upload a photo of your vaccination card.

When you arrive at the San Diego Convention Center, please have your proof of vaccination verification from 42*Chat (HealthShield), along with ID, to enter and access the registration area for badge pickup.

Also, take time to review the Health & Safety Protocols.

Up to Date Conference Information

  • All advance communications including confirmations and reminders will be distributed via email. Make sure the address cmaa.org is on your email safe senders list. If you have not been receiving current announcements from CMAA or if you have opted out of any emails in the past, please contact CMAA to make sure your information is current.
  • Communications, including on-site schedule changes, will be communicated via the Conference Events App. Make your in-App notifications are turned on for the latest breaking news and schedule changes.
  • Daily news will be distributed each morning at 6:00 a.m. PT via email through the Conference Daily.

Have more questions? Access our Conference FAQs or reach out to the National HQ at 703-739-9500 or contact us.

 

 

In Your Mailbox—A New Club Management Magazine

CMAA’s official magazine, Club Management, has been relaunched with a new look and feel along with refreshing new content specially curated for today’s challenging times.

We want to meet your expanding needs and take our publication to new heights, providing trends, insights, and best practices to help you perform at your best. Your favorite sections including the latest Member, Chapter, Club, and Industry news and the Idea Fair column continue to be featured.

The January/February 2022 print edition is now in the mail to all members and includes a full guide to the upcoming Club Business Expo at the World Conference. Our new digital magazine platform offers easier online readability.

Access Digital Magazine Platform

We are always looking for good news to feature in our Club, Member, and Chapter News section.

Share Your Good News Today

For any questions, please contact Melissa Low, CAE, CMAA’s Senior Director of Communications & Advocacy.

 

 

Add a Pre-Conference Seminar: The Ballast Point Experience

Heading to San Diego? We hope so! Don’t miss out on a great opportunity to join your peers, and Ballast Point owner/operator Brendan Watters, for a face-paced day experiencing and learning about the craft beer business and trends. A pioneering brewery born 25 years ago within the hallowed, hopped walls of San Diego’s Home Brew Mart, the complete art of the craft swims in the DNA of Ballast Point Brewing Company. From bringing a hoppy twist to a porter or adding four types of malt to its amber ale, to creating the breakthrough gold-medal winning Sculpin IPA, Ballast Point is known for adding its touch and asking if there’s a better way. The animated Watters and his talented team of experts and brewers will take us through a day of learning, networking, touring, and tasting!

When: Friday, February 18, 2022

Seminar Registration: $275 for CMAA members; $375 for non-members.

Competency Area: Food & Beverage Management

Transportation to and from the San Diego Marriott as well as lunch, spirits, and a gift included in the registration fee. Must be 21 years of age to participate. Four (4) CMI credits will be awarded to participants upon completion.

Register or Modify Your Registration to Add this Seminar

 

 

Volunteer with The Club Foundation at World Conference

At this year’s World Conference and Club Business Expo, there are several opportunities to volunteer your time at events benefitting The Club Foundation:

Golf Tournament – Friday, February 18 (10:45 a.m. to the end of the tournament, various shifts)

  • Course Marshals (4) – Two people in two carts, helping to support and cheer on players and sponsors on the course.
  • Check-in Table Personnel (5) – Sign in and help direct players, sell mulligans and raffle tickets, and distribute gift bags to players.
  • Hole In One Witnesses (5) – There are five opportunities to win a prize during this year’s tournament and we need witnesses to capture the winning shots. Prizes include a Ford Mustang, a pearl necklace, and more. Many thanks to miha bodytec for being this year’s Hole in One sponsor.
  • Closing Support Volunteers (2) – Two people needed to bid farewell to participants, assist with closing activities, and help players with any questions they may have.

Club Love Fun Run – Tuesday, February 22 (6:00-8:30 a.m.)

  • Check-in and closing support (4) – Four total volunteers needed to help with check in, directions, and greet participants

After Dark – Tuesday, February 22 (9:00 p.m.-1:00 a.m.)

  • Greeters (4) – give away drink tickets to registered attendees to join the fun. This year’s After Dark event is sponsored by CMAA Education Partner, Club Procure.

The Club Foundation is very grateful to those who choose to donate time, energy, and resources to support fundraising efforts each year. The funds we raise are critical to our ability to provide scholarships and grants to CMAA members and it simply would not be possible without your support. By volunteering or donating, you are making a difference in the lives and careers of your colleagues.

Sign up today!

 

 

Did You Know: There is Still Time to Elect Your CMAA Leaders!

Online voting is currently open and will remain available through Thursday, February 18, 11:59 p.m., ET.  There’s a great slate of candidates who are prepared to serve the Association on your behalf.

For the 2022 National Election, three, three-year terms and one, one-year term are open. While the number of candidates on the slate is equal to the number of vacancies on the Board, your vote is important in determining term length. Voter eligibility and access as well as the 2022 candidate profiles and videos may be found on the Board Elections webpage.

The 2022 election results will be tabulated by the voting software for announcement at the Closing Business Session on Wednesday, February 23 and will also be posted on the CMAA website.

Let your CMAA voice be heard – join your peers at the polls

 

 

Features

This Week's Discussion Featured Connect Discussion:
Employee Newsletter
Featured Job

• Featured MOL Job: Food & Beverage Director In FL
• Featured MMCO Job: Assistant Manager in MD

Job Boards:
Management Openings List (Member login required)
Mid-Management Career Opportunities List
Entry-Level Opportunities
Internships

Resources

Join CSFA and Discuss the Future of Club Wellness

Want more satisfied members who come more often, stay longer, and spend more? Tech-enabled solutions offer customized wellness on demand. Learn about contactless booking, high-tech touchless spa treatments, and apps that match supply and demand along with guest preferences. Join CSFA on Thursday, February 10 at 2:00 p.m. ET for this webinar.

Register now

 

 

Try a Free Course for You from CMAA’s Club Resource Center

In need of staff training for your club? Try a FREE training course from the Club Resource Center (CRC)! Enroll today for your free seven-day trial to access the Slips and Trips course and enjoy CMAA’s online training experience.

Slips and Trips

This course covers the dangers of slips and trips, and how to identify hazards that cause these accidents. We’ll look at the procedures for cleaning workplace spills and other best practices to prevent slip and trip accidents. Enroll today–FREE–for seven days of access to this course!

The CRC includes all the staff training your club needs—from food safety and sexual harassment to conflict management and leadership skills.

With a CRC subscription, your leadership and staff team will have access to hundreds of essential training courses and resources to take them to the next level – all for less than $100 a month.

Learn more about the Club Resource Center, an interactive training and resource platform for your entire team, by scheduling a 15-minute demo here. Ready to sign your team up?

Subscribe Now!

Association Calendar

Feb 10 CSFA Webinar: The Future of Club Wellness is Technology
Feb 18 Last Day to Vote Online
Feb 19-23 World Conference and Club Business Expo–San Diego Convention Center, CA
Mar 7-11 BMI Leadership Principles–Los Angeles, CA
Mar 7-11 BMI Strategic Leadership–Boston, MA
Mar 14-18 BMI Club Management–Georgia State University, Atlanta, GA (FULL)
Mar 14-18 BMI General Manager/Chief Operating Officer–Michigan State University, East Lansing, MI
May 16-20 BMI Golf Management–The Club at Admirals Cove, Jupiter, FL (FULL)

Webinars begin at 2:00 p.m. Eastern Time, unless otherwise noted
Webinar registration opens approximately seven days prior to event
Additional webinars will be posted as they are scheduled

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