December 2, 2022
Professional Development
World Conference Featured Speaker: The Employee WhispererTM Heather Younger
Heather Younger is the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after speaker, bringing the best insights from more than 25,000 employee stories to the stage, a diversity, equity and inclusion strategist, and the world’s leading expert on listening at work.
Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Younger is committed to inspiring leaders everywhere to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, heard, and supported.
Younger is a two-time TEDx speaker, and the host of Leadership With Heart, a podcast about how leaders can better engage and retain talent. She is the author of two bestselling books: The 7 Intuitive Laws of Employee Loyalty, which was named one of Forbes’ “Must-Read” books for HR Professionals, and The Art of Caring Leadership, which teaches the radical power of caring support in leadership and the workplace.
Known as The Employee WhispererTM, Younger harnesses humor, warmth, and an instant relatability to engage and uplift audiences, and inspire action.
Get inspired to improve how you listen to, communicate with, and empower employees during the General Education Session on Monday, February 27, from 8:30 to 9:30 a.m.
Read about the educational offerings at the 2023 CMAA World Conference and Club Business Expo! Early registration pricing ends December 15.
Register for Upcoming Webinars
On Tuesday, December 6, and Thursday, December 8, the Club Spa and Fitness Association will hold two webinars. Integrating Skin Care Technology into Your Club Wellness Program will cover how to offer your members the opportunity to achieve incredible results for some of the most sought-after treatments with the highest-end, non-invasive services. Three Questions to Ask Your Finance Partner will break down each of these questions and help you understand how to identify the elements to consider to obtain the best funding for your needs. Learn more and register at csfassociation.com.
Membership and Member Benefits
Do You Know a Club Professional Who Could Benefit from CMAA Membership?
As 2022 winds down, so does the New Member Recruitment Contest. As we enter the home stretch, do you know anyone that could benefit from membership in CMAA? If so, there is no time to waste! Please let them know the benefits that you find so invaluable and encourage them to join!
So far, CMAA has welcomed 998 new members (as of November 30). We have surpassed our goal of welcoming 736 new members in 2022! Congratulations to all Chapters who have already met or exceeded their 2022 goals!
And don’t forget about the New Member Recruitment Contest. Check out to see where your chapter falls in the standings. Each new member makes an impact! Winning chapters will receive a $2,000 Education Grant from The Cub Foundation. All chapters that reach their goals are entered in a drawing for a $1,000 Education Grant as well.
Thank you to all members who work hard to grow our beloved Association.
Start Planning Now: Student Chapter Idea Fair and Shark Tank Competition
There are two opportunities at the 2023 World Conference and Club Business Expo for Student members to show off their ideas and interests.
The Student Chapter Idea Fair is your Chapter's chance to share as many ideas as you’d like across six different categories for a chance to win a $1,000 chapter grant from The Club Foundation. Show off everything your Chapter has done to be successful! Entries are due January 23, 2023.
The Student Shark Tank Competition is for any student member (or a group up to five) that has an innovative mind. Do you have an idea or product that you think the club industry could benefit from? Tell us about it! Learn more about this program and the chance to win a $1,000 Visa gift card. Entries are due January 18, 2023.
Did You Know: World Conference Pre-Conference Workshops Offer Hands-On Learning
Explore the full slate of Pre- and At-Conference Workshops & Experiences, including multi-, full-, and half-day options available at the 2023 CMAA World Conference and Club Business Expo in Orlando, FL:
- Hit the road with the Bicycle Chautauqua (February 22-24)
- Enjoy hands-on learning on the hottest racquet sports (February 23)
- Move from vision to action and deliver high-impact strategic planning with GGA Partners (February 24)
- Navigate your Yacht Club management challenges with targeted education and research (February 25)
Features
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Featured Connect Discussion: Annual Performance Bonus |
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• Featured MOL Job: Clubhouse Manager in NJ |
Resources
Participate in the Club Employee Demographic Assessment
Your club is invited to participate in the Club Employee Demographic Assessment. This research survey presented with support from CMAA and The Club Foundation, will provide a baseline and snapshot of the demographics across the club industry. This three-year project will enable your club to benchmark your changing demographics over time.
Your club's participation and information are confidential. Please submit one response per club. You will gain insight into your team’s diversity and assist in formulating your own DEI strategy and tactics.
Your club's participation in this assessment will provide data to help CMAA build education and resources to help clubs recruit and retain diverse talent, making it attractive for everyone to choose to work in clubs. Thank you in advance for your club's participation in this important initiative!
Mark Your Calendars for a Women in Club Management Call
The Women in Club Management community meets every month to show support to one another in their careers within the club industry. We also have one webinar each quarter lead by one of our fearless women! Join us in the last few calls of the year:
- December 8 at 1:00 p.m. EST webinar with Andrea Curthoys, CCM
- December 14 at 11:00 a.m. EST
- January 18 at 1:00 p.m. EST
Visit the Women in Club Management Community on CMAA Connect for more information and for the Zoom links.
Trends and News
Kopplin Kuebler & Wallace Renews Partnership
KOPPLIN KUEBLER & WALLACE, a leading club industry recruiting and consulting firm, has renewed its partnership with the Club Management Association of America (CMAA) through December 2023. KOPPLIN KUEBLER & WALLACE (KKW) has been a long-time corporate sponsor and educational partner.
CMAA’s Partnership Network provides opportunities to companies looking for deeper engagement with CMAA and its members. Through the sharing of knowledge, resources, expertise, and common goals for the future of the industry, these partnerships play a key role in fulfilling CMAA’s mission.
CMAA’s President & CEO Jeff Morgan, FASAE, CAE, explains “We are excited to continue to work with KOPPLIN KUEBLER & WALLACE and extend the depth of their expertise to the CMAA membership and their club boards.”
As a Business Partner, KOPPLIN KUEBLER & WALLACE will continue to be the official sponsor of the Club Leadership Summits which they helped to develop. To date, Principals Richard Kopplin, Kurt D. Kuebler, CCM, and Thomas B. Wallace III, CCM, CCE, ECM, have shared their expertise with more than 360 club management professionals and club board members through these in-person and virtual Summits, helping to create a better-educated club industry.
"Dick Kopplin, Kurt Kuebler, and I are honored to have again renewed our partnership with CMAA to continue building on a foundation laid almost 30 years ago. The pillars of CMAA that support professionalism, education, and leadership align seamlessly with KK&W. We look forward to our continued partnership and opportunities to educate on leadership, governance, and best practices. 2023 is sure to be another banner year for CMAA," shared KK&W Partner Tom Wallace.
Further, KOPPLIN KUEBLER & WALLACE supported the virtual 2022 Mid-Management Conference, held October 24-25, and will collaborate on the Let’s Talk Club Management podcast and Club Management magazine, featuring career development advice and perspective. Past contributions include:
For more information about KKW, visit kkandw.com.
H-2B Visa Updates: New Eligible Country and Additional FY2023 Release
The Department of Homeland Security, in conjunction with the Secretary of State, has announced updates to the list of countries whose residents are eligible to participate in the H-2B program. Assessments for eligibility are based on meeting regulatory standards. One new country was added to the existing 86 countries. Individuals from the Kingdom of Eswatini are now eligible to participate. No countries were removed from eligibility. These became effective November 10 and will remain in effect for one year.
In October, the DHS and the Department of Labor announced their intention to release 64,716 additional H-2B visas for FY2023. As of November 22, the regulation to release these visas has been received at the Office of Information and Regulatory Affairs (OIRA). This is the last step in the regulatory process. Stay tuned for the official release and more details!
Association Calendar
| 2022 | |
| December 6 | CSFA Webinar: Integrating Skincare Technology into Your Club Wellness Program |
| December 8 | CSFA Webinar: Three Questions to Ask Your Finance Partner |
| December 8, 1:00 p.m. | Women in Club Management webinar with Andrea Curthoys, CCM |
| December 12 | Voting Opens |
| December 14, 11:00 a.m. | Women in Club Management Call |
| December 31 | Deadline to apply to serve on a 2023 National Committee |
| 2023 | |
| January 9-13 | BMI Leadership Principles, Los Angeles, CA (FULL) |
| January 9-13 | BMI Sports & Recreation Management (FULL) |
| January 16-19 | Joe Perdue Certification Review Course [Virtual] |
| January 18 | Deadline for Student Shark Tank Competition entries |
| January 18, 1:00 p.m. | Women in Club Management Call |
| January 23 | Deadline for Idea Fair entries |
| January 23 | Deadline for Student Chapter Idea Fair entries |
| February 24-28 | CMAA World Conference and Club Business Expo |
Webinars begin at 2:00 p.m. Eastern Time, unless otherwise noted.
Webinar registration opens approximately seven days prior to event.
Additional webinars will be posted as they are scheduled.