February 3, 2023
Professional Development
How to Get the Most Out of a Conference: Your Advance Guide to the World Conference
The 2023 CMAA World Conference & Club Business Expo is a busy, five days and features more than 70 sessions, multiple networking events, and many opportunities for career advancement. Use these tips to get the most out of the event:
Dress Code
- All Education and the Opening and Closing Business Sessions will be Business Casual (no jackets required).
- The Networking Event will be resort casual. The event will be a mix of indoor and outdoor spaces so dress for your comfort.
Education: Planning Your Schedule and Earning Credits
Get a jump start on picking your Conference education sessions. With multiple concurrent session options, it is always best to plan what you want to attend. No preregistration is required; you can attend the sessions you want but it will save you time on site. Access the World Conference App to explore all available sessions.
Club Management Institute (CMI) credits are awarded via verified attendance. At the end of each session, your presenter will share a keyword. Make note of this keyword.
To claim credits for a session:
- Find the session that you attend on the schedule within the event App.
- Locate the section titled “Surveys” under the speaker’s picture.
- Click on the survey and complete the short questions asking feedback on the session and presenter(s) of the session and the keyword given at the session.
- You will only have 48 hours after each session to claim your credits for a session. Please enter your request shortly after the session.
- That’s all that you will need to do. The app will know who you are and report your member number back to CMAA. Shortly after Conference, the Professional Development will post the credits to your record and attendees will be notified.
Expo: List of Participating Companies
You can start now to research and secure solutions for your challenges at the Club Business Expo. Browse the digital floor plan and access the more than 260 participating companies including 50+ first-time exhibitors.
First-Time Attendees
In advance, listen to the January and February editions of the Let’s Talk Club Management podcast for insider tips. On site, plan to arrive in time to attend two events tailored specifically to you, the First-Time Conference Attendee Gathering on Friday, February 24, at 10:00 a.m. where you will network with other first-timers and hear directly from CMAA’s Board and Conference team and the New Bee Social beginning at 4:45 p.m.
Up to Date Conference Information
- All advance communications including confirmations and reminders will be distributed via email. Make sure the address cmaa.org is on your email safe senders list. If you have not been receiving current announcements from CMAA or if you have opted out of any emails in the past, please contact CMAA to make sure your information is current.
- Communications, including on-site schedule changes, will be communicated via the Conference Events App. Make sure your in-App notifications are turned on for the latest breaking news and schedule changes.
- Daily news will be distributed each morning at 5:00 a.m. EST via email through the Conference Daily.
Have more questions? Access our Conference website or reach out to the National HQ at 703-739-9500 or contact us.
Houston, We Have a Communications Summit!
The Communications Summit is geared toward those who directly manage or oversee the communications and marketing efforts at the club, or simply are looking to learn more about this very important and constantly changing aspect of club operations. The 2023 Communications Summit is scheduled for March 20-22 in Houston, TX.
Attendees will learn effective strategies and tactics to communicate with club members and the greater club community, while visiting two impressive clubs in the Houston area: Houston Country Club and the Houston Racquet Club.
2023 World Conference Speaker Introductions: Call for Volunteers
The 2023 World Conference will feature more than 65 education sessions and each year, the Education Department relies on the kindness of volunteers to introduce the session speakers. Please consider introducing one or more sessions. The process is simple. First, visit the Volunteer Page and look for the sessions that you are planning to attend. If you see a session that you would like to introduce, you just need to click on the “click here to reserve” link and enter your information. You will be sent a confirmation email with the session date, time, and room location listed. Once on site, just stop by the Member Services Pavilion about 15 minutes prior to the session and a member of the Education Department team will give you the introduction text. Each introduction takes about three minutes. Please feel free to contact Amilcar Davy if you have any questions.
Membership and Member Benefits
Let’s Talk About Bylaws
While bylaws may not be exciting subject matter, they’re still an important and necessary component of CMAA’s governance structure. Like your clubs, CMAA maintains a vital set of bylaws that help maintain and regulate itself—our internal laws. Bylaws also ensure that the Association will operate in a constant, particular manner and have a certain vision. CMAA reviews its bylaws annually through a committee process and with Board oversight.
After this past year’s review process, there are five proposed Bylaw amendments for your consideration in the 2023 CMAA election. Due to a fair amount of reading involved, the Bylaws Committee and the National Board kindly request your thoughtful review of these proposals in advance of accessing the online ballot or voting onsite at the World Conference and Club Business Expo in Orlando, FL.
Here is a brief synopsis for the 2023 proposed National Bylaw amendments:
- Proposition #1: Involves updating the CMAA Bylaws to correct the executive staff titling throughout the official document.
- Proposition #2: Notes a procedural change to the national Secretary-Treasurer election process, modifying the time of year the position is determined (spring vs. summer BOD meeting).
- Proposition #3: Recommends a chairmanship change for the Budget & Finance Committee from the Vice Chairman to the Secretary-Treasurer as an association best practice.
- Proposition #4: Recommends a name change for the Bylaws Committee to the Bylaw & Policy Committee, which better reflects its current duties.
- Proposition #5: Recommends a name change and charter update for the Strategic Planning Committee to the Strategic & Organizational Culture Committee; this will reflect a proactive effort/response toward any social and cultural influences on the CMAA community and ensure those are covered in CMAA’s strategic plan.
Online voting is live and will continue through February 22. In addition to the Bylaw amendments noted above, CMAA presents a great slate of candidates who are each prepared to serve. For general elections to the National Board of Directors, there are three, three-year terms, and one, one-year term available in 2023.
All eligible voters are urged to vote as active voter participation is critically important to ensure your voice is heard regarding the future of our fine Association. Thank you!
Register: Creating Incredible Wine Experiences Pre-Conference Workshop
Limited spots remain for the Creating Incredible Wine Experiences Pre-Conference Workshop presented by the CMAA Wine Society! To add this webinar to your registration, access your confirmation email (sent from CMAA Events <confreg@cmaa.org>) and select the View or modify your registration link near the bottom of email.
Look for The Club Foundation at World Conference
There are many ways to support the mission of The Club Foundation, and each year, our ability to award scholarships and grants is dependent upon generous contributions from you and so many others. Together we are fueling the future of our industry.
The World Conference is a time when we herald the good work of The Foundation. To help us raise the funds needed for scholarships and grants, The Club Foundation is responsible for two key events: the Golf Tournament and the ClubLove 5K.
The Golf Tournament will take place on the afternoon of February 23, at the Ritz Carlton Golf Club. We are pleased to share that the tournament is sold out! For those interested in sponsoring a component of the event, please check out the sponsorship guide or contact us through our website contact form.
The ClubLove 5K is a longstanding tradition during World Conference. You can still sign up for the 5K which takes place on the morning of February 27, on the grounds of the Marriott Gaylord Palms Resort. You can add it to your existing conference registration or add it when you register. Invigorate your day with the 5K and don’t forget to join us all week in this year’s Wellness Challenge – earn wellness points and you might win a prize! (More information is available on the website.)
Did You Know? CMAA After Dark Offers Killer Entertainment
Finish the 2023 World Conference and Club Business Expo with fun at CMAA After Dark on Monday, February 27, from 9:30 p.m. to midnight. Enjoy a festive opportunity to cap off a wonderful Conference experience, presented in partnership with ClubProcure, a CMAA Education Partner. Step into a fun and convenient location at the Gaylord Palms Resort and mix and mingle with industry colleagues and friends one last time!
Don’t miss must-see entertainment from the Killer Keyz! Killer Keyz is the top-rated dueling pianos show in the country, maintaining the coveted five-star rating for more than 17 consecutive years! Get ready for an exuberant, thrilling, and high-energy interactive show – featuring the combined musical technique of two extremely talented piano performers.
Features
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Featured Discussion: Wine Locker/Club Management Software |
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• Featured MOL Job: Executive Chef in VT |
Resources
Participate in the Club Employee Demographic Assessment at World Conference
Your club is invited to participate in the Club Employee Demographic Assessment. This research survey presented with support from CMAA and The Club Foundation, will provide a baseline and snapshot of the demographics across the club industry. This three-year project will enable your club to benchmark your changing demographics over time.
To make participation easy, attendees at the 2023 CMAA World Conference and Club Business Expo will be able to complete the assessment in-person.
Your club's participation and information are confidential. Please submit one response per club. You will gain insight into your team’s diversity and assist in formulating your own DEI strategy and tactics. If your club has already participated in the survey, we thank you for your support.
Your club's participation in this assessment will provide data to help CMAA build education and resources to help clubs recruit and retain diverse talent, making it attractive for everyone to choose to work in clubs.
Introducing CMAA Communities!
CMAA is excited to announce the launch of its new special interest communities, offering club professionals opportunities to connect, learn, and engage with other individuals who are involved and interested in various segments of club management. The Club Wellness Community (CWC) officially launched in January 2023, followed by the Communications Community.
These professional groups are available to both CMAA members, as well as non-members. Each community will provide resources, virtual events, and an online networking forum to its subscribers, as well as an annual summit based on the community’s focus. CMAA members may opt-in to subscribe as part of their membership, while non-members will pay an annual subscription.
“Our industry is multi-faceted and club professionals truly benefit from connecting with one another on issues they face in their clubs,” says Jeff Morgan, FASAE, CAE, President and CEO of CMAA. “The Communities will give both our members and industry leaders opportunities to have access to content that is immediately applicable to their current roles.”
Katherine Lord, Director of Community Operations shares, “[communities] are a less formal, easily accessible way for people to connect. They don’t have to wait until an annual conference to share with one another, but it will give them stronger bonds and relationships for when they are together in person at national events.”
Stay tuned for more information about additional communities launching later this year.
Subscribe to the Club Resource Center to Access CMAA Reports
Looking for the results of our 2022 Compensation and Benefits Survey or our 2022 Finance and Operations Survey? Subscribers to CMAA’s Club Resource Center (CRC) may download both full industry reports. Want to subscribe to the CRC? Purchase an annual subscription for your club. Have Questions? Email us.
Trends and News
CMAA National Committee Volunteers—A Changing of the Guard
CMAA is fortunate to have hundreds of volunteers who show their interest, support, and dedication through committee service annually. When the World Conference and Club Business Expo rolls around each year, CMAA national committees change personnel and chairmanship. It’s that time of year!
There is an annual “call for volunteers” process each fall, when eligible CMAA members are encouraged to put their name in the hat for national committee service. CMAA received more than 200 requests to serve in 2023, and while we endeavor to place all who ask, sometimes it’s just not possible as spots are fixed. Appointments are made from the service request list by the incoming CMAA Chairman. The 2023 invitations are now circulating and will be finalized by February 10.
Now is also the perfect time to thank all who served nationally in 2022. CMAA hopes you found your time spent on committees, task forces, and other opportunities to be valuable and fun!
Being a volunteer is a demanding task, so thank you for contributing so much of your time, energy, and efforts to it. CMAA is grateful for your service and looks forward to more opportunities to learn from you to keep our momentum going. You make a BIG difference!